Public Safety Dispatcher

Department of Interior; Colorado; On-site; USD 41,000 - 53,000; Full time

Job summary

Department of the Interior is seeking a Public Safety Dispatcher for the National Park Service at Mesa Verde. Pay varies by GS grade; GS-05 range is $40,736–$52,957 and GS-06 range is $45,409–$59,031 per year. Probationary periods and detailed qualification requirements apply.

Candidates must meet specialized experience or education requirements and include weekly hour details. First-time federal hires typically start at the GS-05 level.

Qualifications

• At least one full year of specialized experience equivalent to GS-04 level in the Federal service.
• Experience relaying information from callers using a multi-line telephone or radio system to initiate a response.
• Hours per week must be included on resume or transcripts when applying.

Responsibilities

• Provide dispatch and call-taking services for public safety.
• Operate communications systems to document and coordinate responses.
• Assist in coordinating emergency and protective services as needed.

Skills

Public safety dispatch

Emergency response

Multi-line radio systems

Education

Four years of education above high school

Graduate level education related to the work

Tools

NCIC

NLETS

CAD

Job description

You will serve as a Public Safety Dispatcher with the National Park Service at Mesa Verde National Park.

Pay will vary based on the grade level for which you are selected. First time hires to the Federal government normally start at the step 1 rate.

The range of pay for the GS 05 grade level is: $40,736 - $52,957/year.

The range of pay for the GS 06 grade level is: $45,409 - $59,031/year. Requirements Continued...

Probationary Period:

As a condition of employment for accepting this position, you may be required to serve a one-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications:

All qualifications must be met by the closing date of this announcement - 11/12/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F.

For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.

Minimum Qualification Requirements:

To qualify for this position, you must meet the following minimum qualifications:

To qualify for this position at the GS-05 grade level you must meet one of the following:

Specialized Experience:

To qualify, you must possess at least one full year of specialized experience equivalent to the GS-04 level in the Federal service (obtained in either the public or private sectors). Specialized experience demonstrates the knowledge, skills, and abilities to successfully perform the duties of a Public Safety Dispatcher. Specialized experience is defined as demonstrated experience performing work that provides familiarity with public safety policies and procedures such as, but not limited to, working as a security guard, law enforcement officer, or emergency responder (medical or search and rescue); relaying information from callers using a multi-line telephone or multi-frequency radio system to initiate a response; serving as a dispatcher for safety or non-safety services (i.e. perform dispatch functions on a fire, construction site, other). You must include hours per week worked.

-OR-

Education:

Successful completion of at least four years of education above high school (120 semester hours or 180 quarter hours) from an accredited business, secretarial or technical school, junior college, college or university. You must include transcripts.

-OR-

Combination:

of experience and education as listed above. To combine experience and education, first take the number of months of full-time specialized experience and divide by 12. Multiply the resulting decimal by 100. Then take the number of credit hours completed (in excess of the first 60) and divide by 60. Multiply the resulting decimal by 100. Add the percentages together. The total must equal at least 100 percent to qualify. You must include hours per week and transcripts.

To qualify for this position at the GS-06 grade level you must meet one of the following:

Specialized Experience:

To qualify, you must possess at least one full year of specialized experience equivalent to the GS-05 level in the Federal service (obtained in either the public or private sectors). Specialized experience demonstrates the knowledge, skills, and abilities to successfully perform the duties of a Public Safety Dispatcher. Specialized experience is defined as demonstrated experience providing dispatch and/or call taking services related to public safety (medical, law enforcement, search and rescue, fire or other emergencies/public safety related); operating computer systems such as, but not limited to, National Criminal Information Network (NCIC), National Law Enforcement Telecommunications System (NLETS), Computer Aided Dispatch (CAD), or similar systems that aid in public safety dispatching to run queries and document communications. You must include hours per week worked.

-OR-

Education:

Successful completion of at least one year of graduate level education directly related to the work of the position. You must include transcripts.

-OR-

Combination:

of experience and education as listed above. To combine experience and education, first take the number of months of full-time specialized experience and divide by 12. Multiply the resulting decimal by 100. Then take the number of credit hours completed and divide by 18. Multiply the resulting decimal by 100. Add the percentages together. The total must equal at least 100 percent to qualify. You must include hours per week and transcripts.

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.