Public Safety Dispatch Supervisor & Training Lead

City of Manvel; Manvel (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

The City of Manvel seeks a Telecommunications Supervisor to directly supervise the Telecommunications Officers of the Manvel Police Department. Under the Police Captain, responsibilities include scheduling, training approvals, data auditing, and staff evaluation.

The role requires strong judgment under stress, supervision skills, and the ability to supervise multiple tasks while guiding field units and dispatch staff.

Qualifications

• High school diploma or GED required; valid Texas Driver License.
• Must hold Advanced TCO Certification and TAC within one year.
• Experience in Public Safety dispatch with supervisory duties.

Responsibilities

• Supervise dispatch staff and coordinate operations in the center.
• Liaise between dispatch operations and management to reach goals.
• Enter calls into CAD and dispatch appropriate units; train staff.

Skills

Supervisory skills

Communication

CAD systems

Multi-tasking

Maps & geography

Calm under pressure

Education

High school diploma or GED

Advanced TCO Certification

TAC certification

Public Safety Communications Specialist (City of Manvel)

4 years in Public Safety environment

Tools

CAD system

Radio system

Dispatch software

Windows/PC skills

Map tools

Job description

The City of Manvel seeks a Telecommunications Supervisor to directly supervise the Telecommunications Officers of the Manvel Police Department. Under the Police Captain, responsibilities include scheduling, training approvals, data auditing, and staff evaluation.

The role requires strong judgment under stress, supervision skills, and the ability to supervise multiple tasks while guiding field units and dispatch staff.