Police Community Service Aide

DeKalb County Government; Decatur (GA); On-site; USD 46,000 - 48,000; Full time

Job summary

DeKalb County Government is seeking a Public Safety Support role to respond to low-risk calls, operate a county vehicle, enforce parking rules, direct traffic at events, and deliver strong customer service to the community.

Starting pay is $19.00–$29.93 per hour, with annualized rates of $45,615 (without a degree) or $47,895 (with a bachelor’s). Requires high school diploma or GED and a valid Georgia driver’s license; position is non-exempt.

Qualifications

• High School diploma or GED required; one year experience in customer service, community relations, or related field.
• Must possess and maintain a valid Georgia driver’s license.

Responsibilities

• Provides public safety support for low-risk situations within the County.
• Operates a County vehicle to respond to low-risk calls; and assists motorists and citizens as needed.
• Enforces ordinances related to parking and abandoned vehicles.
• Directs traffic at street crossing for parades, demonstrations and other events as needed; and assists with crowd control at large events.
• Provides effective and efficient customer service; and promotes and maintains community relations.
• Reports high-risk situations requiring a sworn officer or emergency assistance to supervising officer or Police dispatch.
• Prepares reports related to traffic accidents, hit & run cases, fraud, criminal mischief, adult missing persons, and abandoned vehicles.
• Appears in court to present evidence and testify as required.

Skills

Customer service

Public safety

Traffic control

Education

High School diploma or GED

Job description

Job DescriptionSalary Range: $19.00 -$29.93/Hour FLSA-Non-Exempt

Job DescriptionSalary Range: $19.00 -$29.93/Hour FLSA-Non-Exempt
Starting Pay Rate: $45,615 annualized
Starting Pay Rate with Bachelor Degree: $47,895 annualized

Essential Functions

• Provides public safety support for low-risk situations within the County.
• Operates a County appointed vehicle to respond to low-risk calls; and assists motorists and citizens as needed.
• Enforces ordinances related to parking and abandoned vehicles.
• Directs traffic at street crossing for parades, demonstrations and other events as needed; and assists with crowd control at large events.
• Provides effective and efficient customer service; and promotes and maintains community relations.
• Reports high-risk situations requiring a sworn officer or emergency assistance to supervising officer or Police dispatch.
• Prepares reports related to traffic accidents, hit & run cases, fraud, criminal mischief, adult missing persons, and abandoned vehicles.
• Appears in court to present evidence and testify as required.

Minimum Qualifications

High School diploma or GED required; one year experience in customer service, community relations, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge skills and abilities for this job.

Specific License or Certification Required

Must possess and maintain a valid Georgia driver’s license.