Public Safety Communications Leader

Longwood University; Mesa (AZ); On-site; USD 95,000 - 120,000; Full time

Job summary

The City of Mesa is seeking a Public Safety Communications Manager to lead the Communication Services Division (CSD) within the MPSS Department. This executive role oversees 24/7 operations handling emergency and non-emergency contacts, supervises communications staff, and partners with police and fire departments to ensure consistent practices across agencies.

Responsibilities include strategic planning, data analysis, budgeting, staffing plans, and policy development.

Qualifications

• Bachelor's degree in Criminal Justice, Business Administration, Public Administration, or related field.
• 5+ years of progressively responsible managerial and supervisory experience in public safety communications.
• At least 2 years of supervisory experience in a public safety communications center.

Responsibilities

• Manage and direct the work within the Communication Services Division (CSD) of the MPSS Department.
• Supervise Public Safety Communications Administrators and a training supervisor.
• Develop strategic and operational plans for the division and coordinate with partner agencies.

Skills

Management

Supervision

Budgeting

Public safety

Education

Bachelor's degree in Criminal Justice, Business Administration, Public Administration, or related field

Tools

CAD systems

CTI systems

800 MHz radios

Job description

The City of Mesa is seeking a Public Safety Communications Manager to lead the Communication Services Division (CSD) within the MPSS Department. This executive role oversees 24/7 operations handling emergency and non-emergency contacts, supervises communications staff, and partners with police and fire departments to ensure consistent practices across agencies.

Responsibilities include strategic planning, data analysis, budgeting, staffing plans, and policy development.