Public Safety Cloud Training Specialist (Remote/Travel)

Motorola Solutions; Athens (GA); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Relocation Provided

Incentive Bonus Plans

Medical, Dental, Vision benefits

10 Paid Holidays

Employee Stock Purchase Plan

Job summary

Motorola Solutions in the United States is seeking a Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies within Global Education. You will support ongoing technical/end-user training, focusing on user experience, customer workflows, and quality of training for public safety environments.

The role requires facilitating in-person and virtual classes, developing training materials, and measuring training effectiveness.

Qualifications

• Teaching agency customers and staff how to use complex software products and services.
• Delivering virtual and on-site training for Motorola CommandCentral software and third-party integrations.
• Presenting training using Zoom, Google Meet, and Google Slides.
• Coordinating communication with customers and internal stakeholders on schedules.
• Creating training documents and course materials for products and services.
• Measuring knowledge transfer and training effectiveness.
• Operates under supervision from the CommandCentral Training Team Manager.
• Willingness to travel up to 50% domestically and internationally.

Responsibilities

• Teaching and instructing agency customers and staff on the use and operating methods of complex software products and services
• Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations
• Presenting training using a variety of classroom training methods; including but not limited to Zoom, Google Meet, Google Slides.
• Managing communication with customer and internal stakeholders related to the project and training schedules
• Compile comprehensive training and technical documents, and course material for new and existing products or services
• Measure knowledge transfer and training effectiveness
• Operates under supervision from the CommandCentral Training Team Manager
• FAA Part 107 Remote Pilot Certification
• ~1+ years of experience working with Motorola Solutions Customer Software preferred
• ~3+ years of technical training experience preferred
• ~Travel requirements: frequent travel up to 50%, with domestic and occasional international travel requirements to meet business needs. This position is open to all US States remotely.

Skills

FAA Part 107 Remote PilotCertification

Technical training experience

Experience with Motorola SolutionsCus​

Instructional experience

Education

High School Diploma or equivalent

Job description

Motorola Solutions in the United States is seeking a Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies within Global Education. You will support ongoing technical/end-user training, focusing on user experience, customer workflows, and quality of training for public safety environments.

The role requires facilitating in-person and virtual classes, developing training materials, and measuring training effectiveness.