Public Safety Aide (Student) (FWS)

American University; United States; On-site; USD 25,000 - 28,000; Part time

Job summary

American University in Washington, DC, invites applications for Public Safety Aide (PSA) positions. Available only to enrolled AU students, these roles offer hands-on campus exposure in parking enforcement, office work, traffic direction, and event staffing, with opportunities to build connections across university administration.

Part-time hours range from 9 to 15 per week, with a pay rate between $18.40 and $20.15 per hour.

Qualifications

• Must have an active Federal Work Study (FWS) award.
• Strong customer service skills and attention to detail.
• Ability to walk and stand for extended periods.
• Incoming or current AU student with minimum GPA 2.5.

Responsibilities

• Enforce parking policies on all campus properties.
• Provide customer service to campus community and guests.
• Maintain communication with supervisors via radio and phone.
• Represent the PSA program and AU Police Department.
• Support AU Police during events like Commencement or Move-In.
• Follow PSA policies and supervisor directions.

Skills

Customer service

Attention to detail

Communication

Walk/stand long periods

Education

Active Federal Work Study (FWS) award

AU student (incoming or current) with GPA 2.5

Tools

iPhone apps

Handheld radios

Job description

Work Where You Learn

Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students. Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Department & Time Type

Transportation Demand Management

PSA Time Type: Part time

FLSA Status: Non-Exempt

Job Description

Summary: Public Safety Aides (PSAs) assist the Office of Parking & Commuter Services by conducting parking enforcement patrols, office work, traffic direction, staffing for special events, and other exciting opportunities. This is an exceptional opportunity for a student to familiarize themselves with campus, establish contact with university administrators, and meet high-profile individuals. It is also an excellent starting point for students interested in careers in sustainability, transportation, and security services.

Essential Functions

• Enforce parking policies on all campus properties.
• Provide customer service to all campus community members and guests.
• Maintain consistent communication with supervisors via radio and phone.
• Positively represent the PSA program, the Office of Parking and Commuter Services, the American University Police Department, and the University as a whole.
• Provide support to the American University Police Department when necessary, often during special events such as Commencement or Move-In.
• Follow PSA policies/procedures and the directions of supervisory staff.

Position Type & Hours

Part-time. 9 - 15 hours per week.

Salary

Salary Range: $18.40 - $20.15 per hour.

Required Education and Experience

• Must have an active Federal Work Study (FWS) award.
• Strong customer service skills.
• Excellent attention to detail.
• Ability to walk and stand for extended periods of time.
• Successfully complete all new hire paperwork and pass initial training.
• Incoming or current AU student.
• Maintain a minimum GPA of 2.5.
• University Safety & Security Services reserves the right to review students’ academic and judicial records.

Preferred Education and Experience

• Experience with iPhone-based applications and handheld radios.
• Ability to handle challenging situations.

Additional Eligibility Qualifications

• More hours are available with promotion.
• Availability for Move-In, Move-Out, & Commencement Activities, with early move-in and late move-out available for on-campus residents.
• Availability during the hours of 8 am - 10 pm, weekdays and weekends.

Other Details

This position is available only to enrolled American University students. Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American University is an E-Verify employer.

Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Equal Opportunity Statement

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.