Public Relations Account Manager

REQ; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

REQ is seeking an Account Manager to join their growing Public Relations team in Phoenix, Arizona. The role involves managing client relationships, strategic communication execution, and contributing to account growth. Candidates should have 6–10 years of public relations experience, ideally in a technology-focused agency, and strong media relations skills.

The Account Manager will mentor junior team members and ensure the effectiveness of communication strategies. This position is a fantastic opportunity for those looking to lead in a collaborative team environment.

Qualifications

• 6–10 years of experience in public relations or communications, ideally within a technology-focused agency.
• Proven ability to manage accounts and deliver strategic, results-driven communications programs.
• Strong media relations experience with a demonstrated success in securing impactful coverage.

Responsibilities

• Manage client relationships and lead execution of strategic communications programs.
• Own and drive media strategy for accounts, ensuring performance against agreed-upon goals.
• Mentor and coach team members, contributing to their growth and development.

Skills

Public relations experience

Media relations

Account management

Writing and editing

Knowledge of AI in marketing

Team leadership

Job description

About the role

REQ is seeking an Account Manager to join our growing Public Relations team.

This role is responsible for managing client relationships, leading execution of strategic communications programs, and contributing to account growth and team development.

You will operate as a trusted client partner, strategic contributor, and team leader, with accountability for both program performance and client satisfaction.

Please note that we are especially seeking candidates located in or around Phoenix, Arizona.

What you’ll do

Client Leadership & Relationships

• Serve as a primary day-to-day client contact, building strong, trust-based relationships
• Communicate effectively with senior client stakeholders, including contributing to strategic discussions and presentations
• Understand client business priorities and provide informed recommendations that align communications efforts to broader goals
• Lead client meetings, planning sessions, and proactive check-ins

Account Ownership & Project Management

• Manage multiple accounts and projects simultaneously, ensuring timelines, priorities, and deliverables are met
• Guide clients and internal teams on expectations, workflows, and program execution
• Anticipate challenges and proactively adjust plans based on business needs and external factors
• Lead account kickoffs and ensure programs are set up for long-term success

Strategy, Media & Execution Excellence

• Own and drive media strategy for accounts, ensuring performance against agreed-upon goals and metrics
• Secure high-impact media coverage byleveragingstrong knowledge of industry trends and media landscapes
• Lead development of high-quality content including press releases, thought leadership, and executive communications
• Deliver creative,timelyideas that drive results and uncover new opportunities for clients

Team Leadership & Internal Influence

• Delegate effectively and provide clear direction to junior team members
• Mentor and coach team members, contributing to their growth and development
• Foster a collaborative, accountable team environment with a focus on high performance
• Serve as a go-to resource for guidance based on experience and positive leadership

Business Growth & Financial Acumen

• Identifyopportunities to grow accounts through new initiatives and expanded scope
• Contribute to new business efforts, including proposal development and pitch participation
• Support budgeting and ensure programs are delivered efficiently within agreed parameters
• Balance client expectations with business value to drive retention and growth

Industry Presence & Network Development

• Build andmaintainrelationships with media, industry contacts, and prospective clients
• Contribute to thought leadership and knowledge sharing internally and externally
• Stay informed on industry trends to enhance client strategy and agency positioning

Qualifications

• 6–10 years of experience in public relations or communications, ideally within a technology-focused agency
• Proven ability to manage accounts and deliver strategic, results-driven communications programs
• Strong media relations experience withdemonstratedsuccess securing impactful coverage
• Excellent writing, editing, and presentation skills, including executive-level communications
• Strong knowledge of application of AI in PR & marketing; Ability to develop AI-driven reports, process efficiencies, new service capabilities
• Ability to manage multiple priorities whilemaintainingattention to detail
• Experience mentoring junior team members and contributing to team leadership
• Strong understanding of technology, business trends, and integrated communications strategies

Core Attributes

• Resourceful and solutions-oriented
• Strong senseof ownership and accountability
• Driven to deliver high performance for clients and teams
• Collaborative and invested in team and client success
• Proactive self-starter whoidentifiesand acts on opportunities