Account Supervisor, Public Relations

REQ, An Agital Company; Phoenix (AZ); On-site; USD 80,000 - 120,000; Full time

Job summary

REQ, an Agital Company, is seeking an Account Supervisor to lead our Public Relations team in Phoenix, AZ. This role blends strategic vision with hands-on execution, guiding campaigns, media strategy, content development, and cross‑functional collaboration across multiple client accounts.

You’ll manage client relationships, project plans, budgets, and performance metrics while mentoring junior staff to grow their capabilities.

Qualifications

• Bachelor’s degree in marketing, communications, PR, journalism, or related field.
• 5–7 years of PR or account management experience in an agency.
• Proven leadership of client accounts with minimal supervision.
• Strong media relations, strategy, and content development skills.

Responsibilities

• Lead day-to-day strategic direction across multiple PR client accounts.
• Own and manage client meetings, agendas, and next steps.
• Develop and supervise complex project plans with cross‑functional teams.
• Shape media strategy and secure top-tier opportunities.
• Write and edit high‑impact content including press releases and whitepapers.
• Mentor junior staff and coach account coordinators.

Skills

Strategic account leadership

Media relations

Client relationship building

Project management

Team mentorship

Excellent writing

Education

Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, or related field

Tools

Meltwater

Muck Rack

Google Analytics

Google Workspace

WordPress

Job description

About the role

REQ, an Agital Company, is seeking a strategic, proactive, and highly organized Account Supervisor to join our growing Public Relations team in Phoenix, AZ. In this role, you’ll serve as a trusted client partner and day-to-day account leader, helping guide PR programs, integrated campaigns, media strategy, content development, and team execution across multiple client accounts.

This is a leadership role for someone who can balance strategic thinking with hand‑on execution. You’ll be expected to command client relationships, anticipate needs, manage complex projects, deliver high-quality work on time and on budget, and create opportunities for junior team members to grow. You should be equally comfortable developing a persuasive client agenda, counseling executives, shaping a media strategy, editing complex content, and coordinating internal teams to move work forward.

If you are a confident communicator, strong media strategist, skilled writer and editor, and thoughtful mentor who thrives in a fast‑paced, collaborative agency environment, we want to hear from you.

What you’ll do

• Serve as a day‑to‑day strategic lead across multiple PR client accounts, building trusted relationships rooted in strong counsel, proactive communication, and measurable results
• Own and help command client relationships on assigned accounts, including leading client meetings, developing thoughtful agendas, identifying desired outcomes, and ensuring clear next steps
• Build and manage complex project plans with clear timelines, resources, responsibilities, and deliverables across PR, creative, paid media, development, and other cross‑functional teams
• Ensure longer‑term strategic initiatives remain on track while managing the daily pace of client needs, deliverables, and account activity
• Lead the planning and execution of integrated communications campaigns, including earned media, thought leadership, executive visibility, social, content, awards, events, and other client programs
• Develop and guide media strategy based on a strong understanding of clients’ vertical media landscapes and how those landscapes intersect with broader business and technology trends
• Secure meaningful media opportunities, oversee media planning, manage top‑tier interviews and placements, and help prepare clients through briefings, messaging, and ad‑hoc media training
• Write, edit, and improve high‑impact content, including press releases, executive messaging, contributed articles, media pitches, award submissions, eBook and whitepaper outlines, and other strategic communications materials
• Shape content as part of a broader message progression, questioning and strengthening messaging, structure, calls to action, and strategic approach where appropriate
• Translate client goals, market context, performance data, and account insights into actionable recommendations that improve client outcomes
• Identify new opportunities for clients by asking thoughtful questions, bringing creative and scrappy ideas forward, and connecting PR work to broader business goals
• Manage account budgets, scopes, timelines, KPIs, and profitability, ensuring work is delivered within budget and invoiced accurately and on time
• Identify opportunities for account growth, upsells, value‑added services, and expanded client impact
• Contribute to new business efforts, including pitches, proposals, capabilities materials, strategic recommendations, and customized deliverables
• Coordinate team resources across accounts, delegate work effectively, and ensure account teams remain aligned, accountable, and focused on quality execution
• Coach and mentor junior team members, including Account Coordinators, Account Executives, and Senior Account Executives, through regular feedback, editorial guidance, project direction, and professional development support
• Proactively create opportunities for junior staff to take on more responsibility while providing the support needed for them to succeed
• Navigate internal challenges and team dynamics with confidence, respect, and a solutions‑oriented mindset
• Seek out industry events, networking opportunities, and community touchpoints that create value for clients, the agency, and team development

Qualifications

• Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, or a related field
• 5–7 years of relevant experience in public relations, communications, client services, or account management, preferably within an agency environment
• Demonstrated experience leading client accounts or significant client workstreams with minimal oversight
• Strong media relations experience, including media strategy, pitching, interview coordination, briefing preparation, and securing meaningful media opportunities
• Excellent writing and editing skills, with the ability to simplify complex topics and create succinct, compelling, high‑impact content
• Experience developing or guiding strategic communications plans, integrated campaigns, content programs, and executive visibility initiatives
• Proven ability to manage complex projects, budgets, timelines, client expectations, and cross‑functional resources
• Strong verbal communication and presentation skills, including the ability to lead persuasive meetings and clearly articulate account strategy, client positioning, and recommended next steps
• Experience mentoring, coaching, or supervising junior team members; direct supervisory experience is a plus
• Strong understanding of technology, business, media, and digital marketing trends
• Proficiency with media research, reporting, and digital marketing tools such as Meltwater, MuckRack, Google Analytics, Microsoft Office, Google Workspace, WordPress, or similar platforms
• Comfort working both independently and collaboratively in a fast‑paced, cross‑functional environment
• Authorized to work in the United States; visa support is not available at this time

Who You Are

• Strategic & Client‑Focused: You understand client goals, anticipate needs, and bring forward ideas that create measurable value
• Organized & Accountable: You can balance daily execution with long‑term priorities, keeping teams focused, aligned, and on schedule
• A Confident Communicator: You lead meetings with purpose, present ideas persuasively, and communicate clearly with clients, media, and internal teams
• Media‑Savvy: You understand the media landscape, know how to identify the right opportunities, and can guide clients through high‑value media moments
• A Strong Writer & Editor: You create and improve content with a clear eye for message, structure, audience, impact, and strategy
• Resourceful & Creative: You bring fresh ideas, solve problems proactively, and look for smart ways to increase the value delivered to clients
• A Team Leader: You delegate thoughtfully, coach others, create growth opportunities for junior staff, and help account teams do their best work
• Performance‑Driven: You take pride in delivering excellent work, managing budgets responsibly, and helping retain and grow client relationships