Public Relations Account Manager

REQ, An Agital Company; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

REQ, An Agital Company, is seeking an Account Manager to lead client relationships, drive strategic communications programs, and contribute to account growth within our Public Relations team in Phoenix. You will act as a trusted partner to clients, guide projects, and mentor junior staff.

This role emphasizes senior communication leadership, media relations, content development, and delivering measurable results while maintaining client satisfaction and long-term value.

Qualifications

• 6–10 years of experience in public relations or communications, ideally within a technology-focused agency.
• Proven ability to manage accounts and deliver strategic, results‑driven communications programs.
• Strong media relations experience with demonstrated success securing impactful coverage.
• Excellent writing, editing, and presentation skills, including executive‑level communications.
• Strong knowledge of AI applications in PR & marketing; ability to develop AI‑driven reports, process efficiencies, new service capabilities.
• Ability to manage multiple priorities while maintaining attention to detail.
• Experience mentoring junior team members and contributing to team leadership.
• Strong understanding of technology, business trends, and integrated communications strategies.

Responsibilities

• Serve as a primary day-to-day client contact, building strong, trust-based relationships.
• Communicate effectively with senior client stakeholders, including contributing to strategic discussions and presentations.
• Understand client business priorities and provide informed recommendations that align communications efforts to broader goals.
• Lead client meetings, planning sessions, and proactive check-ins.
• Manage multiple accounts and projects simultaneously, ensuring timelines, priorities, and deliverables are met.
• Guide clients and internal teams on expectations, workflows, and program execution.
• Anticipate challenges and proactively adjust plans based on business needs and external factors.
• Lead account kickoffs and ensure programs are set up for long‑term success.
• Own and drive media strategy for accounts, ensuring performance against agreed‑upon goals and metrics.
• Secure high‑impact media coverage by leveraging strong knowledge of industry trends and media landscapes.
• Lead development of high‑quality content including press releases, thought leadership, and executive communications.
• Deliver creative, timely ideas that drive results and uncover new opportunities for clients.
• Delegate effectively and provide clear direction to junior team members.
• Mentor and coach team members, contributing to their growth and development.
• Foster a collaborative, accountable team environment with a focus on high performance.
• Serve as a go‑to resource for guidance based on experience and positive leadership.
• Identify opportunities to grow accounts through new initiatives and expanded scope.
• Contribute to new business efforts, including proposal development and pitch participation.
• Support budgeting and ensure programs are delivered efficiently within agreed parameters.
• Balance client expectations with business value to drive retention and growth.
• Build and maintain relationships with media, industry contacts, and prospective clients.
• Contribute to thought leadership and knowledge sharing internally and externally.
• Stay informed on industry trends to enhance client strategy and agency positioning.

Skills

Account management

Media relations

Written communication

Presentation skills

AI in PR

Team leadership

Strategic thinking

Job description

About the role

REQ is seeking an Account Manager to join our growing Public Relations team.

This role is responsible for managing client relationships, leading execution of strategic communications programs, and contributing to account growth and team development.

You will operate as a trusted client partner, strategic contributor, and team leader, with accountability for both program performance and client satisfaction.

Please note that we are especially seeking candidates located in or around Phoenix, Arizona.

What you’ll do

Client Leadership & Relationships

• Serve as a primary day-to-day client contact, building strong, trust-based relationships

• Communicate effectively with senior client stakeholders, including contributing to strategic discussions and presentations

• Understand client business priorities and provide informed recommendations that align communications efforts to broader goals

• Lead client meetings, planning sessions, and proactive check-ins

Account Ownership & Project Management

• Manage multiple accounts and projects simultaneously, ensuring timelines, priorities, and deliverables are met

• Guide clients and internal teams on expectations, workflows, and program execution

• Anticipate challenges and proactively adjust plans based on business needs and external factors

• Lead account kickoffs and ensure programs are set up for long‑term success

Strategy, Media & Execution Excellence

• Own and drive media strategy for accounts, ensuring performance against agreed‑upon goals and metrics

• Secure high‑impact media coverage byleveragingstrong knowledge of industry trends and media landscapes

• Lead development of high‑quality content including press releases, thought leadership, and executive communications

• Deliver creative,timelyideas that drive results and uncover new opportunities for clients

Team Leadership & Internal Influence

• Delegate effectively and provide clear direction to junior team members

• Mentor and coach team members, contributing to their growth and development

• Foster a collaborative, accountable team environment with a focus on high performance

• Serve as a go‑to resource for guidance based on experience and positive leadership

Business Growth & Financial Acumen

• Identifyopportunities to grow accounts through new initiatives and expanded scope

• Contribute to new business efforts, including proposal development and pitch participation

• Support budgeting and ensure programs are delivered efficiently within agreed parameters

• Balance client expectations with business value to drive retention and growth

Industry Presence & Network Development

• Build andmaintainrelationships with media, industry contacts, and prospective clients

• Contribute to thought leadership and knowledge sharing internally and externally

• Stay informed on industry trends to enhance client strategy and agency positioning

Qualifications

• 6–10 years of experience in public relations or communications, ideally within a technology-focused agency

• Proven ability to manage accounts and deliver strategic, results‑driven communications programs

• Strong media relations experience withdemonstratedsuccess securing impactful coverage

• Excellent writing, editing, and presentation skills, including executive‑level communications

• Strong knowledge of application of AI in PR & marketing; Ability to develop AI‑driven reports, process efficiencies, new service capabilities

• Ability to manage multiple priorities whilemaintainingattention to detail

• Experience mentoring junior team members and contributing to team leadership

• Strong understanding of technology, business trends, and integrated communications strategies

Core Attributes

• Resourceful and solutions-oriented

• Strong senseof ownership and accountability

• Driven to deliver high performance for clients and teams

• Collaborative and invested in team and client success

• Proactive self-starter whoidentifiesand acts on opportunities