Public Records & Compliance Clerk

Westfielddevelopment; Westfield (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Westfield is seeking a detail-oriented administrative professional to perform complex clerical duties and support the Conservation Commission and related departments. Responsibilities include customer service, handling complaints, scheduling site visits, preparing notices, maintaining records, processing payroll and expenses, and coordinating meetings.

A high school diploma or GED with two years' related experience is required, with strong organizational and communication skills.

Qualifications

• High school diploma or GED and 2 years related work experience or any equivalent combination.
• Proficient in word processing, database, internet and spreadsheet applications.
• Willingness to learn and follow departmental rules and practices.

Responsibilities

• Provides extensive customer service for a variety of activities.
• Intakes, logs and provides information on complaints regarding potential violations within an appropriate timeframe.
• Coordinates and schedules site visits to discuss violations and may assist on site.
• Assists in preparing correspondence for violation notices with clear identification of violation and corrective action.
• Manages meetings scheduling, postings, and attendance for Conservation Commission.
• Maintains departmental databases, documents, and prepares reports.
• Coordinates with Public Works for certifications and compliance orders.
• Collects application fees and handles deposits weekly.
• Processes payroll bi-weekly, including time sheets and attendance.
• Orders supplies, processes invoices, and handles accounts payable.
• Takes and transcribes minutes and distributes them for review.

Skills

Organizational skills

Typing

Data processing

Communication skills

Multitasking

Education

High school diploma or GED

Tools

Word processing

Database

Spreadsheet

Internet

Job description

The City of Westfield is seeking a detail-oriented administrative professional to perform complex clerical duties and support the Conservation Commission and related departments. Responsibilities include customer service, handling complaints, scheduling site visits, preparing notices, maintaining records, processing payroll and expenses, and coordinating meetings.

A high school diploma or GED with two years' related experience is required, with strong organizational and communication skills.