Public Records & Appeals Administrator

Golden Gate Regional Center (GGRC); San Mateo (CA); On-site; USD 63,000 - 76,000; Full time

Benefits offered by this job

13 vacation days

15 sick days

11 paid holidays

6 personal holidays

5 continuing education days

403(b) retirement with 10% employer

Job summary

Golden Gate Regional Center seeks a highly accountable professional to manage CPRA compliance, records management, and privacy safeguards under AB 1147. This role serves as the primary CPRA contact, coordinates with departments, redacts sensitive records, and supports audits and appeal processes.

The position requires handling confidential information with discretion, a background in public policy or compliance, and willingness to travel within the Bay Area and statewide as needed.

Qualifications

• Bachelor’s degree in public policy, public administration, political science, or a related field.
• Master’s degree is preferred.
• Records Manager Certification is highly desired.

Responsibilities

• Serve as the main point of contact for CPRA requests.
• Track, analyze, and respond to requests in compliance with CPRA and internal policies.
• Coordinate with departments to access and compile electronic and physical records.
• Redact records and maintain redaction/exemption logs.
• Manage high-volume requests professionally and timely.
• Assist departments in preparing for internal audits related to public records.
• Develop, implement, and update policies for records management and privacy compliance.
• Ensure alignment with federal, state, and local requirements.
• Conduct regular reviews to monitor program effectiveness using data and benchmarks.

Skills

Self direction

Education

Bachelor’s degree in public policy/public administration/political science/related field

Master’s degree preferred

Records Manager Certification desirable

Job description

Golden Gate Regional Center seeks a highly accountable professional to manage CPRA compliance, records management, and privacy safeguards under AB 1147. This role serves as the primary CPRA contact, coordinates with departments, redacts sensitive records, and supports audits and appeal processes.

The position requires handling confidential information with discretion, a background in public policy or compliance, and willingness to travel within the Bay Area and statewide as needed.