CPRA Records & Appeals Compliance Lead

Golden Gate Regional Center; San Rafael (CA); On-site; USD 63,000 - 76,000; Full time

Benefits offered by this job

Medical and Dental benefits

403(b) retirement plan with employer

Generous time off benefits

Job summary

Golden Gate Regional Center seeks an Appeals and Records Administrator to oversee CPRA compliance and records management across multiple departments. You will lead policy development, respond to public records requests, and support HIPAA safeguards with strong data handling and confidentiality.

The role will require coordinating with legal and compliance teams, training staff, and maintaining audit-ready records while ensuring adherence to state and federal laws.

Qualifications

• Bachelor's degree in public policy, public administration, political science, or a related field. Master's degree preferred.
• Records Manager Certification is highly desired.
• Minimum of five (5) years of progressively responsible administrative or analytical experience in program management, policy analysis, or compliance.
• Experience handling CPRA or equivalent public records legislation is highly preferred.
• Familiarity with government operations, transparency laws, and compliance requirements.

Responsibilities

• Serve as the main point of contact for all public records requests.
• Track, analyze, and respond to requests in compliance with CPRA, legal requirements, and internal policies.
• Coordinate with departments to access and compile electronic and physical records.
• Redact records and maintain exemption logs.
• Manage high-volume requests professionally and in a timely manner.

Skills

Analytical thinking

Policy development

Confidentiality

Legal and regulatory knowledge

Project management

Customer service orientation

Organizational skills

Time management

Attention to detail

Adaptability

Collaboration/teamwork

Self-direction

Initiative

Education

Bachelor's degree in public policy/public administration/political science

Master's degree preferred

Records Manager Certification desired

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Internal records system

Job description

Golden Gate Regional Center seeks an Appeals and Records Administrator to oversee CPRA compliance and records management across multiple departments. You will lead policy development, respond to public records requests, and support HIPAA safeguards with strong data handling and confidentiality.

The role will require coordinating with legal and compliance teams, training staff, and maintaining audit-ready records while ensuring adherence to state and federal laws.