Public Programs Assistant — Museum Events & Volunteers Weekends

Details This; Campus (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Public Programs Assistant at NHMU supports daily operations, volunteer coordination, and special events to enrich the visitor experience. You will help plan programs, manage props and supplies, and collaborate with community partners to deliver engaging, science-based activities in museum galleries.

The role involves weekend programs, event setup, and ensuring excellent customer service while promoting accessibility for all guests.

Qualifications

• 1 year of higher education may substitute for 1 year of related work experience.
• Experience working with children in educational, recreational, or museum settings.
• Experience coordinating volunteers and working with community partners.

Responsibilities

• Plan and implement volunteer programs and museum-wide events.
• Support special events and festivals, including supplies and setup.
• Assist volunteer floor staff with daily operations.
• Facilitate on-site programs and provide visitor experiences.
• Develop and maintain program props, supplies, and materials.
• Assist with program logistics including setup and teardown.
• Create informational guides and program content.
• Collect and analyze visitor feedback to improve programs.
• Deliver excellent customer service and professional demeanor.
• Support accessibility initiatives for guests with disabilities.
• Perform other duties to support Public Programs and NHMU mission.

Skills

Volunteer coordination

Event planning

Public programs

Customer service

Education outreach

Education

Higher education equivalency

Tools

Word processing software

Spreadsheets

Database management systems

Job description

Public Programs Assistant at NHMU supports daily operations, volunteer coordination, and special events to enrich the visitor experience. You will help plan programs, manage props and supplies, and collaborate with community partners to deliver engaging, science-based activities in museum galleries.

The role involves weekend programs, event setup, and ensuring excellent customer service while promoting accessibility for all guests.