Public Involvement Communications Specialist - Infrastructure

WSP Global Inc.; Herndon (VA); On-site; USD 81,000 - 111,000; Full time

Job summary

WSP in Washington, DC is seeking a Public Involvement Coordinator to support communications and public engagement for transportation infrastructure projects in the Mid-Atlantic region. The role collaborates with our national team of public information professionals.

You will develop outreach materials, organize stakeholder engagements, and coordinate with project teams and clients to ensure effective public involvement strategies that align with client priorities.

Qualifications

• Bachelor's Degree in Communications/Public Relations, Marketing, Journalism, Urban Planning or a related field
• 3-5 years of communications or planning experience
• Outstanding oral, written and interpersonal communication skills
• Superior organizational, time management and creative skills
• Proven experience writing content for website, social media, and media notifications
• Ability to translate complex, technical information into easy-to-understand content for public consumption
• Deadline driven with the ability to multi-task in a fast-paced environment
• Proven experience using social media for outreach campaigns
• Ability to travel to facilitate meetings and events
• Candidate must be able to immediately work in the United States on a full time permanent basis

Responsibilities

• Develop and implement messaging and engagement strategies that educate the community on the purpose, need, benefits and perceived impacts of projects and programs
• Develop news releases, brochures, fact sheets, surveys, media alerts and other collateral for the public and media
• Research and write content for a variety of communication channels, including website, social media, presentations, marketing materials and media notifications, and talking points
• Coordinate and participate in virtual and in-person public meetings and community events with various neighborhood groups and/or other stakeholders as assigned
• Attend external project, agency, and community meetings to provide public involvement updates and identify public involvement issues
• Analyze public feedback and comments and draft responses to public inquiries, escalated stakeholder issues, and media inquiries
• Implement strategic social media outreach plans including the research, writing and vetting of various posts (X, Facebook, Instagram etc.)
• Review and analyze stakeholder feedback, including digital impressions and interactions
• Develop survey questions to collect input from stakeholders on range of topics, and analyze and summarize results
• Direct the work of support services such as graphic design, website development, video, and photography as needed
• Monitor, archive and elevate media coverage of project issues
• Work closely with project teams and clients on communications alignment with client priorities and program messaging
• Identify opportunities for community and professional involvement for the project team
• Build strong relationships with internal and external clients and assist with business development activities
• Interact in a clear and concise manner with a variety of diverse audiences
• Perform other duties as assigned or required by WSP USA Inc. and our clients
• Talent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.

Skills

Oral communication

Written communication

Interpersonal skills

Organizational skills

Public engagement writing

Travel for meetings

Education

Bachelor's degree in Communications/Public Relations, Marketing, Journalism, Urban Planning or related field

Job description

WSP in Washington, DC is seeking a Public Involvement Coordinator to support communications and public engagement for transportation infrastructure projects in the Mid-Atlantic region. The role collaborates with our national team of public information professionals.

You will develop outreach materials, organize stakeholder engagements, and coordinate with project teams and clients to ensure effective public involvement strategies that align with client priorities.