Public Information Specialist

Grapevine Colleyville Independent School District; Grapevine (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Grapevine-Colleyville ISD seeks a Public Information Specialist to manage public access to district records, respond to information requests, and oversee redaction processes in accordance with legal rules.

The role reports to the Chief Operations Officer, requires experience with request management systems, and emphasis on confidentiality and privacy of sensitive information. This position is exempt and full-time within the Administration area.

Qualifications

• Bachelor's degree preferred in journalism, business management, political science, or similar field.
• 2+ years of experience in a professional office setting required.
• Experience with a central administrative team or school district preferred.
• Experience with request management systems is required.

Responsibilities

• Provide clear communication and responses to requests under the Public Information Act.
• Familiarize with the Texas Public Information Handbook and relevant rules.
• Build relationships with staff district-wide for records requests.
• Gather information, documents, and reports from departments and campuses.
• Evaluate records for next steps and redact as needed.
• Maintain Public Information portal system and related databases.
• Monitor deadlines and update COO/General Counsel as warranted.
• Produce PIR reports and maintain related data.

Skills

Request management systems

Organizational skills

Written communication

Interpersonal skills

Privacy knowledge

Education

Bachelor's degree (journalism / management / political science)

Tools

HTML

Google Vault

Job description

Public Information Specialist

Grapevine-Colleyville ISD Administration Building - Grapevine, Texas

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Job Details

• Job ID: 5848953


• Application Deadline: Posted until filled


• Posted: Jul 23, 2026 5:00 AM (UTC)


• Starting Date: Immediately

Job Description

Job Title: Public Information Specialist Wage/Hour Status: Exempt 233 days

Reports to: Chief Operations Officer Pay Grade: 102

Dept./School: Administration Date Revised: 07/2026

Primary Purpose:

The Public Information Specialist manages public access to the district's records in accordance with statutory rules governing government agencies. This position will manage workflow, communication, correspondence, responses to public information requests, and redaction.

Qualifications:

Education/Certification:

The ideal candidate will preferably hold a bachelor’s degree in journalism, business management, political science, or a similar field. 2+ years of experience in a professional office setting is required, and experience with a central administrative team or school district is preferred.

Special Knowledge/Skills:

• Experience with request management systems, including workflow, is required. This requires a high-level ability to maintain (update database), generally program (HTML), and work with two systems.


• Strong organizational, communication, and interpersonal skills


• Working knowledge of privacy-related matters such as health information, personal information, and student information


• Able to interpret policies


• Demonstrates the ability to reason and discern among competing rules or requests


• Ability to prioritize


• Strong ability to write and convey routine and complex information


• Demonstrates the ability to maintain the confidentiality of sensitive records and sensitive information

Responsibilities and Duties:

• Provide clear communication and responses to requestors seeking records of information pursuant to the Public Information Act and other requests


• Must become familiar with the Texas Public Information Handbook and statutory citations for rules and correspondence related to the PIA


• Must enjoy meeting others, building relationships with staff across the district, and be clear with staff when seeking records


• Work with staff to gather information, documents, and reports from departments and campuses as necessary to respond to records requests


• Evaluate the records for the next immediate steps


• Review and redact documents produced in response to requests


• Refine or maintain current systems, workflow, procedures, internal regulations, PIA calendar, website, and maintain organized files


• Manage the district’s Public Information portal system by maintaining (updating the databases) the system, performing general programming (HTML), operating the conversion module for Google mail from Google vault, utilize and provide reports as needed


• Research complex requests and provide related information to the COO, General Counsel, and others as warranted


• Monitor community social media for topics


• Keep the COO informed of deadlines


• Work with the District’s COO and general counsel on records requests that need an opinion from the Texas Attorney General’s Office


• Keep the Board and district leaders informed of requests as needed. Produce PIR reports.


• Maintain reports and data related to requests, costs, charges, frequent requestors, and other relevant data


• Model high standards of professional integrity and maintain confidentiality of privileged information

Working Conditions:

The Public Information Specialist position works in an office setting within the Administration Complex, often in a fast-paced, bustling environment.

Mental Demands/Physical Demands/Environmental Factors:

• Demonstrate patience, flexibility, and professionalism when interacting with staff, board members, parents, and members of the community


• Work with frequent interruptions


• Ability to work after-hours to meet deadlines


• Occasional travel within the district


• Remain calm under stressful situations and deadlines

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Position Type: Full-Time

Job Requirements

Contact Information

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