Public Information Specialist

The City of Fort Worth; Fort Worth (TX); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth is seeking a Public Information Specialist in the Police Department, Internal Affairs section, to process public information requests and coordinate with the Legal Department. This role supports transparency while safeguarding non-releasable records.

Strong computer skills, experience with GovQA, Excel and Word are essential. The job involves handling subpoenas, court appearances as Custodian of Records, and monitoring disclosure in accordance with the Texas Public

Qualifications

• Associates’ degree from an accredited college or university.
• Two (2) years of directly related experience in records management, processing requests, or related field preferably in a local government environment

Responsibilities

• Process requests for records made under the Texas Public Information Act; respond to phone calls from the public and the City Secretary’s Office concerning public information requests.
• Respond to phone calls from the City Attorney’s Office relating to matters involving the Fort Worth Police Department
• Process subpoenas for department records, and appear in court as the Custodian of Records for the City of Fort Worth Police Department
• Act as liaison to the City’s Legal Department
• Arrange for personnel records to be viewed in person by outside agencies and monitors the viewing process
• Handle records retention and destruction of documents (IAD investigation records)
• Perform other related duties as required
• Adhere to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensure all behaviors comply with the City’s Personnel Rules and Regulations

Skills

Attention to detail

Confidentiality

Multitasking

Education

Associate's degree

Tools

GovQA

Microsoft Excel

Microsoft Word

Microsoft Outlook

Adobe Acrobat/Pro

Job description

Job Posting Closing on: Monday, September 21, 2026

Workdays & Hours: Monday – Friday 8am – 4pm; weekends and holidays off. When necessary, work hours may require flexibility in order to process large public information requests in a timely manner.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Public Information Specialistjob is available with the City of Fort Worth Police Department / Internal Affairs Section. This position will contribute to the City’s strategic goals, mission and vision by processing public information requests involving Police Department records. The incumbent will also act as liaison to the City’s Legal Department and withhold records considered not releasable to the public.

Strong computer skills are required to handle the heavy workload, as the Police Department is one of the largest Departments in the City with more than 2,000 sworn and civilian employees. The majority of the assigned duties are completed in GovQA, Microsoft Excel and Word

Minimum Qualifications:

• Associates’ degree from an accredited college or university
• Two (2) years of directly related experience in records management, processing requests, or related field preferably in a local government environment

Preferred Qualifications:

• Higher levels of clerical experience as it relates to this vacancy
• The ability to maintain confidentiality of records
• Training or experience in Records Management in a Local Government setting
• Working knowledge of the Texas Public Information Act or Federal Freedom of Information Act procedures
• Experience processing subpoenas and Court Orders
• Intermediate proficiency with Microsoft Office (Outlook, Word, Excel) and Adobe Professional software, and the ability to learn and use multiple other software programs
• Organizational, multi-tasking and independent decision-making skills
• Ability to multitask a large, complicated workload

The Public Information Specialist job responsibilities include:

• Process requests for records made under the Texas Public Information Act; respond to phone calls from the public and the City Secretary’s Office concerning public information request
• Respond to phone calls from the City Attorney’s Office relating to matters involving the Fort Worth Police Department
• Process subpoenas for department records, and appear in court as the Custodian of Records for the City of Fort Worth Police Department
• Act as liaison to the City’s Legal Department
• Arrange for personnel records to be viewed in person by outside agencies and monitors the viewing process
• Handle records retention and destruction of documents (IAD investigation records)
• Perform other related duties as required
• Adhere to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensure all behaviors comply with the City’s Personnel Rules and Regulations

Working Conditions and Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Final candidates selected for hire in the Police Department will be subject to a fingerprint/criminal history background check and polygraph examination. Applicants must not have used marijuana during the previous two (2) years, nor illegally used any controlled substances within the last five (5) years.

Criminal Justice Information Systems (CJIS) Background Check

Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in The City of Fort Worth’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.

Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.