Public Housing Assistant Property Manager – Leasing

Roanoke-Redevelopment-and-Housing-Authority-1; Roanoke (VA); On-site; USD 22,000 - 26,000; Full time

Job summary

Roanoke Redevelopment and Housing Authority seeks an Assistant Property Manager I to support daily property management operations in Roanoke, VA. You will assist residents, process leasing and occupancy documents, and ensure compliance with housing policies and HUD regulations.

The role requires strong customer service, records management, and proficiency in MS Office and property management software, with interactions across departments and external agencies.

Qualifications

• High school diploma or equivalent required.
• Moderate experience in affordable/public housing, leasing, or property management.
• Bachelor’s degree in Business, Public Administration, Housing Management, or related field preferred.

Responsibilities

• Maintain daily operations of the management office and provide administrative support to the Property Manager.
• Receive, process, and distribute mail and messages.
• Collect rental payments, post payments, and assist with bank deposits.
• Assist residents with forms, requests, and occupancy-related matters.
• Process leasing documents, annual recertification, tenant renewals, and related paperwork.
• Maintain complete and accurate resident files in compliance with RRHA policies."],
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Skills

Affordable housing knowledge

Public housing regulations

Records management

Customer service

Data entry

Rent collection

Office communication

Microsoft Office

Property management software

Documentation accuracy

Education

High school diploma or equivalent

Relevant degree preferred

Bachelor's degree in Business/Administration/ Housing

Municipal housing experience

Tools

Microsoft Office applications

Property management software systems

Job description

Roanoke Redevelopment and Housing Authority seeks an Assistant Property Manager I to support daily property management operations in Roanoke, VA. You will assist residents, process leasing and occupancy documents, and ensure compliance with housing policies and HUD regulations.

The role requires strong customer service, records management, and proficiency in MS Office and property management software, with interactions across departments and external agencies.