Public Health Scheduling & Records Clerk

Oklahoma City-County Health Department; Oklahoma City (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Annual leave (15 days/year)

Sick leave (15 days/year)

Paid holidays (15 days/year)

Health insurance package

Financial planning/retirement options

Benefit allowance for premiums

Job summary

The Oklahoma City-County Health Department is seeking an entry-level receptionist/records clerk in the Operations Division. The role involves scheduling appointments, preparing client forms, entering data, and maintaining medical records for the main and satellite clinics.

Responsibilities include greeting clients, collecting payments, balancing receipts, and directing inquiries to the appropriate office. CPR certification within 90 days is required, with translation ability toward Spanish

Qualifications

• High school diploma or GED required.
• Valid driver's license required.
• CPR certification within 90 days of employment.
• Ability to translate verbally or in writing English to Spanish or Spanish to English preferred.
• LEVEL 1: One year of general office experience required
• LEVEL 2: Two years public contact experience required
• LEVEL 3: Three years public contact experience required.

Responsibilities

• Operate a personal computer to schedule appointments for in-house and satellite clinics.
• Make changes to appointments or cancel them as needed.
• Notify clinic staff of changes.
• Prepare client charts and records for daily clinics.
• Maintain client medical records and filing.
• Number, label, sort, and update client records.
• Retrieve medical records for upcoming clinics.
• Interview clients to determine program eligibility per income guidelines.
• Prepare and print forms and vouchers.
• Receive and store certification and voucher paperwork.
• Collect payments (cash or check) and balance receipts.
• Issue refunds and generate computer reports.
• Answer calls, greet visitors, and direct them to the correct office.
• Maintain confidentiality per OCCHD guidelines.

Skills

Communication skills

Bilingual English/Spanish

Confidentiality

Computer skills

Customer service

Teamwork

Education

High school diploma or GED

CPR certification

Valid Driver's License

Job description

The Oklahoma City-County Health Department is seeking an entry-level receptionist/records clerk in the Operations Division. The role involves scheduling appointments, preparing client forms, entering data, and maintaining medical records for the main and satellite clinics.

Responsibilities include greeting clients, collecting payments, balancing receipts, and directing inquiries to the appropriate office. CPR certification within 90 days is required, with translation ability toward Spanish