Public Health Info & Pet Services Specialist

Harris County; Houston (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Harris County Public Health seeks a dedicated Information Referral Specialist to support public health services at Harris County Pets. The role emphasizes answering inquiries on rabies, leash laws, and responsible pet ownership, plus processing licenses and maintaining pet records.

Experience with data entry and customer service is required, with bilingual English/Spanish skills preferred. Under the Business Manager, this full-time position involves engaging with the public in a professional

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience.
• At least 1 year of data entry experience.

Responsibilities

• Answer calls requesting information about lost/found pets and provide leash, rabies, and ownership information.
• Process license applications (mail-in and electronic) and maintain licensing database.
• Collect and receipting of fees and manage customer service communications.
• Update animal status in the system and prepare required reports.

Skills

Customer service

Data entry

Microsoft Office

Communication

Bilingual English/Spanish

Team player

Education

High school diploma or GED

Tools

Chameleon software

Windows-based programs

Job description

Harris County Public Health seeks a dedicated Information Referral Specialist to support public health services at Harris County Pets. The role emphasizes answering inquiries on rabies, leash laws, and responsible pet ownership, plus processing licenses and maintaining pet records.

Experience with data entry and customer service is required, with bilingual English/Spanish skills preferred. Under the Business Manager, this full-time position involves engaging with the public in a professional