Public Health Frontline Customer Specialist

340 OKLAHOMA STATE DEPARTMENT OF HEALTH; Oklahoma; On-site; USD 26,000 - 29,000; Part time

Job summary

340 OKLAHOMA STATE DEPARTMENT OF HEALTH seeks a Customer Assistance Representative III for a temporary assignment at Atoka, OK. The role handles customer service, registrations, data entry, billing information, and scheduling with duties including phone support and file maintenance.

The position is part-time, temporary, with hours Mon–Fri, 8-5, up to 19 hours per week, and pay up to $19.71 per hour. Location is Atoka, OK 7452, with essential office presence.

Qualifications

• One year of clerical office work plus three years of customer service, or equivalent combo.
• Ability to collect demographic and billing information, answer questions, and perform data entry.

Responsibilities

• Frontline for customer service and client registrations at the county health department.
• Process WIC benefits, answer phones, schedule appointments, and maintain client records.
• Access Medicaid eligibility via the Oklahoma Health Care Authority website daily; assist with online applications for new coverage.

Skills

Customer service

Phone handling

Data entry

Filing

Scheduling

Computer usage

Tools

PC/Computer skills

Job description

340 OKLAHOMA STATE DEPARTMENT OF HEALTH seeks a Customer Assistance Representative III for a temporary assignment at Atoka, OK. The role handles customer service, registrations, data entry, billing information, and scheduling with duties including phone support and file maintenance.

The position is part-time, temporary, with hours Mon–Fri, 8-5, up to 19 hours per week, and pay up to $19.71 per hour. Location is Atoka, OK 7452, with essential office presence.