Public Health Front Desk Specialist (Temporary)

Oklahoma Ag; Northern (KY); Hybrid; USD 17,000 - 26,000; Part time

Job summary

Oklahoma State Department of Health – District 9, Atoka County, is seeking a part-time Customer Assistance Representative III for a temporary assignment. Duties include client registrations, billing data entry, appointment scheduling, and answering inquiries, with Medicaid lookup duties on the Web.

The role requires prior clerical and customer service experience, knowledge of agency rules, and strong communication skills. Work hours are 8-5, Monday–Friday, 19 hours weekly.

Qualifications

• One year of clerical office work plus three years in customer service or related work, or equivalent combination.
• Knowledge of state laws and rules governing agency operations; accounting principles; office practices.

Responsibilities

• Register clients for county health department services and collect demographic and billing information.
• Answer phones, schedule appointments, and perform data entry and billing processing.
• Look up Medicaid eligibility and assist with online applications for coverage.

Skills

Customer service

Clerical experience

Accounting basics

Written communication

Telephone handling

Education

Business/public administration coursework

30 semester hours college including 6 hours in business/public administration

Tools

MS Office

Data processing

Job description

Oklahoma State Department of Health – District 9, Atoka County, is seeking a part-time Customer Assistance Representative III for a temporary assignment. Duties include client registrations, billing data entry, appointment scheduling, and answering inquiries, with Medicaid lookup duties on the Web.

The role requires prior clerical and customer service experience, knowledge of agency rules, and strong communication skills. Work hours are 8-5, Monday–Friday, 19 hours weekly.