Public Health Customer Service Rep I — Flexible Schedule & Growth

Georgia Department of Public Health; Vienna (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Make a professional impact

Workplace flexibility

Dynamic and diverse team

Career longevity

Hands-on working culture

Pride in work

Job summary

Georgia Department of Public Health seeks a Customer Service Rep 1 to support the Dooly County Health Department. The role involves assisting patients, handling inquiries, data entry, insurance verification, and managing payments while providing information to the public.

Based in Dooly County, responsibilities include reception duties and clerical support within a public health setting. Applicants should have at least a high school diploma/GED and one year of customer service experience; public

Qualifications

• Minimum one year of experience in a customer service setting.

Responsibilities

• Assist patients with questions regarding available services.
• Conduct patient intake and data entry.
• Verify patient insurance information.
• Collect fees for services rendered.
• Answer and direct incoming telephone calls.
• Operate standard office equipment.
• Provide program and service information to patients and the public.
• Maintain and organize files and records.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Insurance verification

Financial transactions

Phone handling

Office equipment

Education

High school diploma/GED

Job description

Georgia Department of Public Health seeks a Customer Service Rep 1 to support the Dooly County Health Department. The role involves assisting patients, handling inquiries, data entry, insurance verification, and managing payments while providing information to the public.

Based in Dooly County, responsibilities include reception duties and clerical support within a public health setting. Applicants should have at least a high school diploma/GED and one year of customer service experience; public