Public Health Continuous Improvement Analyst (Hybrid)

Maricopa County; Phoenix (AZ); Hybrid; USD 67,000 - 76,000; Full time

Benefits offered by this job

Tuition reimbursement

Hybrid and alternative work schedule

Health coverage

Paid vacation and sick time

On-site benefits and childcare options

Job summary

Maricopa County Department of Public Health is seeking a Continuous Improvement Analyst to lead teams in identifying improvement opportunities, tracking metrics, and applying quality tools to enhance processes and outcomes.

You will support projects under the Public Health Infrastructure and Workforce grant, helping develop standards of work and data-driven improvements that increase efficiency and quality across the organization while aligning with the department’s mission.

Qualifications

• Two years of professional experience in lean continuous improvement, performance management, quality assurance, program evaluation, and/or project management
• Bachelor’s degree in public health, business administration, health care administration, or related field
• Post-secondary education may substitute for one year of the required experience

Responsibilities

• Implement and manage projects and workgroups across the department that support the department’s goal of creating a culture and practice of quality and organizational excellence
• Support the use of the department’s performance management system that improves program linkages, reporting, and decision-making using performance indicators
• Actively seeks out and identifies opportunities to engage teams in problem-solving, performance evaluation, and continuous quality improvement, in support of the grant’s objectives and desired outcomes
• Provide project management support to assist teams in managing timelines, tasks, performance measures, compliance, and reporting requirements
• Conduct and facilitate quality improvement activities that include: identifying gaps and opportunities, gathering and analyzing data, identifying root causes, applying lean process improvement tools, implementing action plans, and tracking results
• Use technology such as Microsoft tools, automation, and AI to develop standards of work to standardize and centralize operational processes and systems that maximize efficiency and collaboration

Skills

Lean continuous improvement

Performance management

Quality assurance

Project management

Data analysis

Education

Bachelor’s degree in public health, business administration, health care administration, or related field

Tools

Microsoft Office

Automation tools

Artificial intelligence (AI)

Job description

Maricopa County Department of Public Health is seeking a Continuous Improvement Analyst to lead teams in identifying improvement opportunities, tracking metrics, and applying quality tools to enhance processes and outcomes.

You will support projects under the Public Health Infrastructure and Workforce grant, helping develop standards of work and data-driven improvements that increase efficiency and quality across the organization while aligning with the department’s mission.