Public Health Clinic Admin & Patient Services Assistant

eBusiness Solutions Inc.; Smyrna (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

eBusiness Solutions Inc. in Tennessee is seeking a Public Health Office Assistant to provide administrative and customer service support in a county health department medical office/clinic setting.

The role covers patient registration, eligibility checks, insurance verification, and data entry across multiple systems, with a focus on accurate records, clinic flow, and adherence to CHS policies and SOPs. This on-site position is a 10-month assignment with standard business hours.

Qualifications

• High school diploma or equivalent required.
• Two years of full-time customer service or clerical work experience.
• Experience can substitute for education on a year-for-year basis.
• College coursework may substitute for experience up to two years.

Responsibilities

• Perform county health department office and administrative work in a medical office/clinic setting.
• Endorse health department services for eligible patients.
• Maintain a supportive team environment and help achieve department goals.
• Register patients promptly to ensure efficient clinic flow.
• Obtain and verify insurance information and update patient contact details.
• Identify and merge duplicate patient records across multiple systems.
• Follow CHS policies and SOPs for accurate processes.
• Provide Vital Records services per policies and directives.
• Review birth and death certificate requests and document issuance.
• Maintain cash box security and segregation of duties.
• Scan and index documents into the electronic system within 48 hours.
• Schedule patient appointments per CHS Booking Guidelines.

Skills

Patient Registration

Customer Service

Medical Office Administration

Education

High school diploma or equivalent

Job description

eBusiness Solutions Inc. in Tennessee is seeking a Public Health Office Assistant to provide administrative and customer service support in a county health department medical office/clinic setting.

The role covers patient registration, eligibility checks, insurance verification, and data entry across multiple systems, with a focus on accurate records, clinic flow, and adherence to CHS policies and SOPs. This on-site position is a 10-month assignment with standard business hours.