Public-Facing Bilingual Administrative Assistant (EN/ES)

City of Norwalk; Norwalk (CT); On-site; USD 32,000 - 42,000; Part time

Job summary

City of Norwalk is seeking a bilingual administrative assistant for the Recreation & Parks Department to support registrations, payments, schedules, and records.

You will assist residents in English and Spanish, respond to inquiries, and maintain accurate records with recreation management software and City systems. The role requires a high school diploma or GED and 1 year of relevant experience, with early afternoon hours.

Qualifications

• High school diploma or GED with 1 year of office/registration experience.
• Bilingual in English and Spanish required.
• Experience with registrations, payments, and customer service is preferred.

Responsibilities

• Provide bilingual customer service to residents and visitors.
• Answer calls, greet visitors, and route inquiries.
• Process registrations, facility reservations, payments, and refunds.

Skills

Bilingual English/Spanish

Customer service

Office software

Data entry

Education

High school diploma or GED

Tools

Recreation software

Microsoft Office

Job description

City of Norwalk is seeking a bilingual administrative assistant for the Recreation & Parks Department to support registrations, payments, schedules, and records.

You will assist residents in English and Spanish, respond to inquiries, and maintain accurate records with recreation management software and City systems. The role requires a high school diploma or GED and 1 year of relevant experience, with early afternoon hours.