Public Engagement & Communications Lead

City-of-Bismarc; Bismarck (ND); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Bismarck seeks an Engagement Officer to coordinate public information across the website and social media, ensuring consistency with the city’s values, goals and mission. You will develop communication strategies that reflect the city’s brand and strategic plan, and engage residents, staff, and partners.

You will monitor feedback, respond to inquiries, support emergency communications, prepare talking points, and collaborate with the Communications Strategist to ensure timely,

Qualifications

• This role requires a bachelor's degree or equivalent experience in communications or related field.
• Strong writing, editing, and communication skills are essential.
• Experience managing multiple projects in a fast-paced environment.

Responsibilities

• Disseminate public information via website and social platforms to inform residents and stakeholders.
• Develop and implement communication strategies aligned with the city’s brand and plan.
• Monitor engagement, respond to user comments, and build a responsive community.

Skills

Public information dissemination

Social media management

Writing and editing

Crisis communication

Content management systems

Analytics tools

Education

Bachelor's degree

Tools

Google Analytics

SEO

Adobe Creative Suite

Microsoft Office

Job description

The City of Bismarck seeks an Engagement Officer to coordinate public information across the website and social media, ensuring consistency with the city’s values, goals and mission. You will develop communication strategies that reflect the city’s brand and strategic plan, and engage residents, staff, and partners.

You will monitor feedback, respond to inquiries, support emergency communications, prepare talking points, and collaborate with the Communications Strategist to ensure timely,