Engagement & Outreach Communications Specialist

Prairie Public; Fargo (ND); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous benefits

Job summary

Prairie Public in Fargo, ND seeks a Communications and Outreach Specialist to advance its mission by coordinating outreach events, answering questions, and disseminating information to the public, media, and staff. The role focuses on client-facing communication, event planning, and maintaining records with a strong emphasis on customer service.

The position is full-time and on-site with generous benefits. Expect a Monday–Friday schedule, 40 hours, with possible extension to 45 hours during

Qualifications

• Bachelor’s degree or 1–2 years of equivalent experience required.
• Strong written and verbal communication skills.
• Experience with donor relations or viewer/listener outreach is a plus.

Responsibilities

• Plan and execute outreach events (screenings, contests, galas, donor events).
• Coordinate communications to promote visibility of events (on-air/promotions).
• Serve as primary contact for questions, comments, and problems.
• Provide customer service via phone, email, and print communications.
• Maintain detailed records of interactions with viewers, listeners, and members.
• Write and distribute the monthly staff e-newsletter and minutes.

Skills

Interpersonal skills

Customer service

Copywriting

Event coordination

Digital proficiency

Education

Bachelor’s degree in communications, public relations, marketing, or related field

1–2 years of equivalent experience

Tools

Microsoft Office

Google products

Constant Contact or similar email software

Job description

Prairie Public in Fargo, ND seeks a Communications and Outreach Specialist to advance its mission by coordinating outreach events, answering questions, and disseminating information to the public, media, and staff. The role focuses on client-facing communication, event planning, and maintaining records with a strong emphasis on customer service.

The position is full-time and on-site with generous benefits. Expect a Monday–Friday schedule, 40 hours, with possible extension to 45 hours during