Public Benefits & Insurance Access Navigator

Whitman-Walker Clinic, Inc.; Washington, Virginia (District of Columbia, MN); On-site; USD 28,240 - 35,307; Full time

Job summary

Whitman-Walker Clinic, Inc. is seeking a Public Benefits & Insurance Navigator to assist DC, MD, and VA residents with health insurance and public benefits. The ideal candidate will have strong communication skills, a passion for helping others, and a bachelor’s degree or relevant experience in healthcare.

The role involves outreach, client navigation, and application assistance for Medicaid and Medicare. Candidates should be team players with excellent organizational abilities.

Qualifications

• Ability to manage time and meet deadlines.
• Strong interest in access to care and health equity.
• Experience working with diverse communities.

Responsibilities

• Assist clients in applying for insurance and public benefits.
• Provide outreach and client counseling for insurance options.
• Manage cases in Legal Server to monitor application status.

Skills

Customer service

Communication skills

Organizational skills

Knowledge of health insurance systems

Education

Bachelor's degree or equivalent experience in healthcare/social services

Tools

Microsoft Office

Legal Server

Job description

Whitman-Walker Clinic, Inc. is seeking a Public Benefits & Insurance Navigator to assist DC, MD, and VA residents with health insurance and public benefits. The ideal candidate will have strong communication skills, a passion for helping others, and a bachelor’s degree or relevant experience in healthcare.

The role involves outreach, client navigation, and application assistance for Medicaid and Medicare. Candidates should be team players with excellent organizational abilities.