Public Benefits Eligibility Specialist II

My Florida CFO; Florida; On-site; USD 36,000 - 38,000; Full time

Job summary

The Florida Department of Children & Families - Office of Economic Self-Sufficiency is seeking an Eligibility Specialist II for the Riviera Beach area. This professional role supports the service delivery model by reviewing cases, mentoring unit members, and prioritizing a high-volume, deadline-driven workload.

The ESS II must handle case management activities, monitor for accuracy, and follow procedures to determine eligibility for public assistance benefits.

Qualifications

• Performs quality management system reviews as assigned.
• Reviews case reading errors with the Eligibility Self Sufficiency Specialist I, and ensures corrections are completed accurately and timely.
• Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas in which problems are identified.
• Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures.

Responsibilities

• Maintains assigned work responsibilities by taking prompt action on all case management activities including medical expense (bill) tracking, changes, sanctions, data exchange, alerts, ad-hoc reports, and Medicaid file resolution.
• Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments.
• Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures.

Job description

The Florida Department of Children & Families - Office of Economic Self-Sufficiency is seeking an Eligibility Specialist II for the Riviera Beach area. This professional role supports the service delivery model by reviewing cases, mentoring unit members, and prioritizing a high-volume, deadline-driven workload.

The ESS II must handle case management activities, monitor for accuracy, and follow procedures to determine eligibility for public assistance benefits.