Eligibility Specialist II – Quality Assurance & Training Lead

My Florida CFO; Fort Lauderdale (FL); On-site; USD 33,000 - 41,000; Full time

Job summary

Florida Department of Children and Families in Fort Lauderdale seeks an Eligibility Specialist II to support the Office of Economic Self-Sufficiency. The role includes reviewing cases, processing public assistance eligibility, and handling high-volume tasks in a deadline-driven environment.

The position emphasizes accuracy, training and mentoring, with an annual salary of $37,035.96 as stated by the employing agency.

Responsibilities

• Performs quality management system reviews as assigned.
• Reviews case reading errors with the Eligibility Self Sufficiency Specialist I, and ensures corrections are completed accurately and timely.
• Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas in which problems are identified.
• Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures.
• Maintains assigned work responsibilities by taking prompt action on all case management activities including medical expense (bill) tracking, changes, sanctions, data exchange, alerts, ad-hoc reports, and Medicaid file resolution.
• Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments.
• Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures.

Job description

Florida Department of Children and Families in Fort Lauderdale seeks an Eligibility Specialist II to support the Office of Economic Self-Sufficiency. The role includes reviewing cases, processing public assistance eligibility, and handling high-volume tasks in a deadline-driven environment.

The position emphasizes accuracy, training and mentoring, with an annual salary of $37,035.96 as stated by the employing agency.