Public Benefits Eligibility Specialist

Ventura County; Ventura (CA); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Pension Plan

Educational Incentive

Health Plans

Flexible Workweek

Job summary

Ventura County is seeking a dedicated HS Client Benefit Specialist to determine eligibility for public assistance programs and to assist clients with applications. The role requires interviewing clients, collecting financial and personal data, and coordinating with multiple departments to ensure accurate benefits determination.

The ideal candidate will have public service experience, strong computer skills, and the ability to manage a high-volume workload with accuracy and discretion.

Qualifications

• Interview applicants and recipients of public assistance to determine eligibility.
• Explain services, program requirements, and procedures to clients.
• Process applications and maintain case records.
• Collaborate with other departments to coordinate services.

Responsibilities

• Interview applicants to obtain financial and demographic information to determine initial eligibility.
• Explain program requirements and assist with applications.
• Process forms, record contacts, and maintain case files.
• Determine need for additional services and refer as needed.
• Collaborate with agency staff to ensure coordinated service delivery.

Skills

Interviewing

Public service

Time management

Organization

Communication

Detail oriented

Diversity & inclusion

Education

Two years experience

College coursework substituted

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Ventura County is seeking a dedicated HS Client Benefit Specialist to determine eligibility for public assistance programs and to assist clients with applications. The role requires interviewing clients, collecting financial and personal data, and coordinating with multiple departments to ensure accurate benefits determination.

The ideal candidate will have public service experience, strong computer skills, and the ability to manage a high-volume workload with accuracy and discretion.