Public Benefits Case Planner & Support Specialist

State of Washington; Bellevue (WA); Vor Ort; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

5% premium pay

Free ORCA card

Zusammenfassung

State of Washington’s Economic Services Administration seeks a Public Benefits Specialist 4 – Case Planning and Support Specialist to join the team at the King Eastside Community Services Office in Bellevue. You will assess eligibility, develop tailored case plans, and coordinate with partners across healthcare, housing, and employment to connect clients with the right services.

The role requires trauma-informed case planning, strong policy knowledge, and the ability to manage complex cases with

Qualifikationen

• Deep knowledge of Washington public assistance programs and ability to determine eligibility.
• Familiarity with Washington Administrative Code (WAC) and RCW policies.
• Experience building service plans that are trauma-informed and client-centered.
• Ability to interpret complex data and provide timely decisions.
• Clear, empathetic communication especially when explaining decisions.

Aufgaben

• Conduct detailed interviews to assess eligibility for cash, food, and medical programs.
• Facilitate program orientations and explain benefit pathways clearly.
• Design and monitor personalized case plans addressing barriers and employment goals.
• Refer clients to services such as housing, health, and employment programs.
• Coordinate with external agencies to align support plans.
• Review and interpret documents to determine program fit.
• Authorize and track services like transportation or childcare.
• Maintain accurate case notes in multiple systems.
• Respond to audits and ensure regulatory compliance.
• Participate in outreach, home visits, and client advocacy.

Kenntnisse

Eligibility expertise

Policy fluency

Case planning

Analytical skills

Communication

Crisis navigation

Resilience

Ausbildung

Bachelor's degree or higher

Public Benefits Specialist Training Program

12 months PBS2 experience

Jobbeschreibung

State of Washington’s Economic Services Administration seeks a Public Benefits Specialist 4 – Case Planning and Support Specialist to join the team at the King Eastside Community Services Office in Bellevue. You will assess eligibility, develop tailored case plans, and coordinate with partners across healthcare, housing, and employment to connect clients with the right services.

The role requires trauma-informed case planning, strong policy knowledge, and the ability to manage complex cases with