Public Assistance Eligibility Supervisor

State of Florida; Tallahassee (FL); On-site; USD 35,000 - 47,000; Full time

Job summary

State of Florida, Gainesville, seeks an Eligibility Supervisor for a public assistance unit. This SES role focuses on supervising staff, directing workloads, and ensuring accurate eligibility processing under the Florida system.

The position requires at least one year in Economic Self-Sufficiency and prior management experience, with responsibilities spanning training, performance monitoring and administrative duties. Background checks and state employment requirements apply.

Qualifications

• Minimum one year of ESI (Economic Self-Sufficiency Specialist I) and previous management experience.
• Ability to supervise and evaluate staff in a public assistance unit.
• Strong knowledge of social services eligibility rules and procedures.

Responsibilities

• Supervises staff who determine eligibility for public assistance programs.
• Plans workloads and deadlines; directs work and time utilization.
• Monitors case status and ensures performance indicators are met.
• Develops corrective action plans and conducts follow-up.
• Trains employees on methods for efficient job performance.
• Prepares and reviews reports and participates in performance reviews.

Skills

Supervisory experience

Public assistance knowledge

Staff training

Performance monitoring

Job description

State of Florida, Gainesville, seeks an Eligibility Supervisor for a public assistance unit. This SES role focuses on supervising staff, directing workloads, and ensuring accurate eligibility processing under the Florida system.

The position requires at least one year in Economic Self-Sufficiency and prior management experience, with responsibilities spanning training, performance monitoring and administrative duties. Background checks and state employment requirements apply.