Public Areas & Guest Services Associate

Oxford Collection Hotels; Rohnert Park (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay and incentives

Medical, dental, and vision coverage

401(k) with profit sharing

Generous paid time off

Exclusive hotel discounts

Ongoing training and career growth

Job summary

Oxford Collection Hotels is hiring a House Person to maintain and sanitize public hotel areas, assist guests, and support transportation needs. This role emphasizes guest-focused service in a fast-paced hospitality environment.

The position requires attention to detail, a professional appearance, and the ability to work within a team to ensure a seamless guest experience across all hotel public spaces.

Qualifications

• Customer service mindset with guest-first attitude.
• Attention to detail in sanitizing and housekeeping tasks.
• Professional appearance and demeanor expected on shift.

Responsibilities

• Public areas cleaning and sanitizing across lobby, restrooms, pool area, and more.
• Greet guests, provide directions, assist with luggage and deliveries.
• Transport guests when needed and support meeting room setups.

Skills

Customer service

Detail orientation

Professional appearance

Team orientation

Time management

Stress management

Education

High School Diploma or GED

Job description

Oxford Collection Hotels is hiring a House Person to maintain and sanitize public hotel areas, assist guests, and support transportation needs. This role emphasizes guest-focused service in a fast-paced hospitality environment.

The position requires attention to detail, a professional appearance, and the ability to work within a team to ensure a seamless guest experience across all hotel public spaces.