Public Areas Experience Ambassador

Faena-Hotels-and-Residences-LL; Miami Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

The Faena Miami Beach hotel seeks a diligent Housekeeping/Maintenance associate to clean and maintain designated areas per hotel standards. You will ensure public spaces, lobby, restaurants, and service areas are spotless while upholding safety and cleanliness across the property.

Responsibilities include following departmental procedures, using equipment properly, resolving guest concerns, and moving between different hotel locations.

Responsibilities

• Maintain knowledge of departmental policies and procedures and comply with standards.
• Operate cleaning equipment safely and as intended.
• Maintain positive guest relations and resolve complaints.
• Clean all public hotel spaces including lobby, entrances, restaurants, restrooms, elevators, and pool areas.
• Monitor cleanliness and organization of assigned work areas.
• Use proper chemicals, tools and equipment for designated areas.
• Ensure stairwells are clear of storage and debris.
• Transport food and beverage trays to service areas as needed.
• Check under furniture for debris and reposition as per floor plan.
• Inspect furniture for wear and report damages to Supervisor; dust and polish surfaces.
• Dust upholstered furniture, drapes weekly and realign daily.
• Inspect plants and planters, remove debris, polish surfaces.
• Remove dust from doors, frames, and baseboards; polish brass surfaces.

Job description

The Faena Miami Beach hotel seeks a diligent Housekeeping/Maintenance associate to clean and maintain designated areas per hotel standards. You will ensure public spaces, lobby, restaurants, and service areas are spotless while upholding safety and cleanliness across the property.

Responsibilities include following departmental procedures, using equipment properly, resolving guest concerns, and moving between different hotel locations.