Public Areas Attendant (Housekeeping Support)

Ivy Hospitality; Chillicothe, Northern (OH, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health & Wellness

401(k) Retirement Plan

Paid Time Off

Job summary

Ivy Hospitality in Chillicothe, OH is seeking a Houseperson to keep public areas spotless and welcoming. You will support the housekeeping team by restocking supplies, delivering linens, and assisting guests with requests in a timely, courteous manner.

This role emphasizes safety, teamwork, and flexibility, with opportunities to participate in daily hotel operations and special cleaning tasks while upholding Ivy Hospitality’s standards for guest service.

Qualifications

• Education: High school diploma or equivalent is preferred but not required.
• Experience: Prior experience in a housekeeping or hospitality role is preferred but not required.
• Ability to work in a physically demanding role, including standing, lifting, bending, and pushing heavy carts.
• Strong communication skills and the ability to interact with guests and associates professionally and respectfully.
• Flexibility to work varying shifts, including weekends and holidays, based on business needs.

Responsibilities

• Maintain the cleanliness and organization of public areas, including lobbies, hallways, and restrooms.
• Deliver linens, supplies, and amenities to housekeeping associates promptly.
• Assist in removing trash and soiled linens from carts and storage areas.
• Restock housekeeping carts and storage areas with necessary supplies.
• Ensure consistent communication with the housekeeping team to prioritize tasks.
• Assist with deep cleaning projects and other special cleaning tasks as assigned.
• Follow safety and security procedures to protect guests, associates, and property.
• Notify the supervisor of maintenance needs or safety hazards observed daily.
• Ensure all guest interactions are courteous and professional, aligned with company standards.
• Collaborate with other departments to ensure seamless service delivery and enhance guest satisfaction.
• Maintain strict adherence to safety and security protocols, including handling of keys and lost and found items.
• Participate in daily hotel operations meetings and contribute to the overall hotel strategy.
• Perform additional duties as assigned by the General Manager/Department Leader.

Skills

Communication

Physical stamina

Flexibility

Guest service mindset

Education

High school diploma or equivalent

Job description

Ivy Hospitality in Chillicothe, OH is seeking a Houseperson to keep public areas spotless and welcoming. You will support the housekeeping team by restocking supplies, delivering linens, and assisting guests with requests in a timely, courteous manner.

This role emphasizes safety, teamwork, and flexibility, with opportunities to participate in daily hotel operations and special cleaning tasks while upholding Ivy Hospitality’s standards for guest service.