Public Space Attendant — Day Shift (10a–5p)

Ivy Hospitality; West Chester (IA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health & Wellness

401(k) Retirement Plan

Paid Time Off

Job summary

Ivy Hospitality is seeking a Houseperson for day shift, full-time or part-time, to maintain public areas, deliver linens, and assist with guest needs. Reports to the Executive Housekeeper/General Manager and supports a welcoming hotel environment.

The role emphasizes safety, guest service, and teamwork, with competitive pay of $13.00–$15.50 per hour based on experience. Benefits include health, retirement, PTO, and more as part of Ivy's employee programs.

Qualifications

• Education: High school diploma or equivalent is preferred but not required.
• Experience: Prior experience in a housekeeping or hospitality role is preferred but not required.
• Ability to work in a physically demanding role, including standing, lifting, bending, and pushing heavy carts.
• Strong communication skills and the ability to interact with guests and associates professionally and respectfully.
• Flexibility to work varying shifts, including weekends and holidays, based on business needs. Commitment to upholding Ivy Hospitality's standards for cleanliness and guest service.

Responsibilities

• Maintain the cleanliness and organization of public areas, including lobbies, hallways, and restrooms, ensuring an inviting atmosphere for guests.
• Deliver linens, supplies, and amenities to housekeeping associates promptly, supporting efficient room turnovers.
• Assist in removing trash and soiled linens from housekeeping carts and storage areas. Respond to guest requests, such as additional towels or bedding, promptly and courteously.
• Restock housekeeping carts and storage areas with necessary supplies for the team.
• Ensure consistent communication with the housekeeping team to prioritize and complete tasks efficiently.
• Assist with deep cleaning projects and other special cleaning tasks as assigned.
• Follow all safety and security procedures to protect guests, associates, and property, including proper handling of cleaning equipment and chemicals.
• Notify the supervisor of maintenance needs or safety hazards observed during daily duties.
• Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.
• Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction
• Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures.
• Participate in daily hotel operations meetings and contribute to the overall hotel strategy.
• Perform additional duties as assigned by the General Manager/Department Leader, supporting the overall success of hotel operations.

Skills

Communication skills

Physical stamina

Flexibility

Education

High school diploma or equivalent

Job description

Ivy Hospitality is seeking a Houseperson for day shift, full-time or part-time, to maintain public areas, deliver linens, and assist with guest needs. Reports to the Executive Housekeeper/General Manager and supports a welcoming hotel environment.

The role emphasizes safety, guest service, and teamwork, with competitive pay of $13.00–$15.50 per hour based on experience. Benefits include health, retirement, PTO, and more as part of Ivy's employee programs.