Public Areas Attendant — Hospitality & Guest Service

HYATT COLUMBUS/POLARIS; Columbus (OH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Life Insurance

AD&D

Voluntary Disability

Critical Illness Plan

Pet Insurance

401(k)

PTO

Job summary

HYATT COLUMBUS/POLARIS is seeking a Houseperson to maintain public areas, assist housekeeping, and ensure guest comfort in Columbus, Ohio. You will restock carts, deliver supplies, respond to guest requests, and support room turnovers with a friendly, proactive approach.

This role emphasizes safety, teamwork, and communication. The position offers an hourly wage of $16.00–$17.50 based on experience, with a benefits package including health, dental, vision, and retirement options as described by

Qualifications

• Education: High school diploma or equivalent preferred but not required.
• Experience: Prior housekeeping or hospitality experience preferred but not required.
• Ability to work in a physically demanding role, including standing, lifting, bending, and pushing heavy carts.
• Strong communication skills and the ability to interact with guests and associates professionally and respectfully.
• Flexibility to work varying shifts, including weekends and holidays, based on business needs.

Responsibilities

• Maintain the cleanliness and organization of public areas, including lobbies, hallways, and restrooms.
• Deliver linens, supplies, and amenities to housekeeping associates promptly.
• Assist in removing trash and soiled linens from housekeeping carts and storage areas; respond to guest requests promptly and courteously.
• Restock housekeeping carts and storage areas with necessary supplies.
• Ensure consistent communication with the housekeeping team to prioritize and complete tasks efficiently.
• Assist with deep cleaning projects and other special cleaning tasks as assigned.
• Follow safety and security procedures to protect guests, associates, and property.
• Notify the supervisor of maintenance needs or safety hazards observed during daily duties.
• Ensure all guest interactions are courteous and professional.
• Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
• Maintain adherence to safety and security protocols, including handling of keys and lost and found items.

Skills

Strong communication

Physical stamina

Flexibility

Teamwork

Education

High school diploma or equivalent

Job description

HYATT COLUMBUS/POLARIS is seeking a Houseperson to maintain public areas, assist housekeeping, and ensure guest comfort in Columbus, Ohio. You will restock carts, deliver supplies, respond to guest requests, and support room turnovers with a friendly, proactive approach.

This role emphasizes safety, teamwork, and communication. The position offers an hourly wage of $16.00–$17.50 based on experience, with a benefits package including health, dental, vision, and retirement options as described by