Public Areas Associate – Guest Service & Maintenance

First Carolina Management Inc As Agent For; Garner (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health, dental, and vision insurance (

Employee discounts on hotel stays andd

Job summary

SpringHill Suites by Marriott is seeking a Houseman to help maintain the hotel’s public areas and assist with room preparations. You will support housekeeping, maintenance, front desk, and events teams to ensure a smooth guest experience.

The role requires the ability to perform physical tasks, lift up to 25 pounds, and work flexible hours including weekends and holidays. A positive attitude and teamwork are essential for success.

Qualifications

• Experience in housekeeping or maintenance preferred but not required.
• Ability to perform physical tasks and lift up to 25 pounds.
• Strong attention to detail and organizational skills.
• Positive attitude and ability to work independently or in a team.

Responsibilities

• Maintain cleanliness of public areas including lobbies, restrooms, elevators and stairwells.
• Assist with room preparations and guest requests.
• Support housekeeping and maintenance teams to provide excellent guest experience.
• Monitor and manage supplies and inventory of cleaning products and equipment.
• Follow safety and sanitation guidelines and dispose of waste properly.
• Assist with setting up and breaking down hotel events or meetings.

Skills

Physical tasks

Attention to detail

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Cleaning equipment

Job description

As a Houseman at SpringHill Suites by Marriott, you will play a key role in maintaining the cleanliness and overall appearance of the hotel’s public areas. Your responsibilities will include ensuring that common areas are clean and well-maintained, assisting with room preparations, and supporting the housekeeping and maintenance teams to provide an excellent experience for our guests.

Key Responsibilities:

• Public Area Cleaning: Clean and maintain the hotel's public areas, including lobbies, hallways, restrooms, elevators, and stairwells. Ensure these areas are well-stocked and presentable at all times.
• Guest Requests: Respond promptly and courteously to guest requests for additional amenities or services, such as extra towels, blankets, or assistance with luggage.
• Room Assistance: Assist the housekeeping team with room preparations by delivering clean linens, removing dirty linen, and handling special requests.
• Maintenance Support: Perform basic maintenance tasks, such as changing light bulbs, repairing minor issues, and reporting major maintenance problems to the appropriate department.
• Supplies Management: Monitor and manage the inventory of cleaning supplies and equipment. Report low inventory levels and ensure supplies are stored properly.
• Safety and Hygiene: Follow all safety and sanitation guidelines to ensure a clean and safe environment for both guests and staff. Handle and dispose of waste and recyclables according to hotel policies.
• Team Collaboration: Work closely with other hotel departments, including housekeeping, maintenance, and front desk, to address and resolve any issues that may arise.
• Event Support: Assist with setting up and breaking down hotel events or meetings as needed, including arranging furniture and equipment.

Qualifications:

• Experience: Previous experience in a housekeeping or maintenance role is preferred but not required.
• Skills: Ability to perform physical tasks, such as lifting and moving furniture, and handling cleaning equipment. Strong attention to detail and organizational skills.
• Attributes: Positive attitude, strong work ethic, and the ability to work independently and as part of a team. Good communication skills and a commitment to providing excellent guest service.
• Education: High school diploma or equivalent preferred.

Physical Requirements:

• Ability to stand, walk, and lift for extended periods.
• Ability to lift and carry items up to [25] pounds as needed.
• Ability to perform tasks involving repetitive motions and bending.

Work Schedule:

• Availability to work flexible hours, including weekends and holidays, is required.
• Competitive hourly wage.
• Opportunities for career growth and development.
• Employee discounts on hotel stays and dining.
• Health, dental, and vision insurance (for full-time employees).