Public Area Supervisor — Elevate Luxury Guest Experience

Naples Beach Club, A Four Seasons Resort; Naples (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Lucrative salary

Medical benefits

Dental benefits

Vision benefits

401K with match

Paid time off

Free/discounted stays

Wellbeing programs

Diversity & inclusion

Employee meals

Tuition assistance

Job summary

Naples Beach Club, a Four Seasons Resort, seeks a Public Area Supervisor to oversee cleanliness and maintenance of all public areas and to ensure guest expectations are exceeded. The role involves coordinating with Engineering, supervising team members, and maintaining a welcoming environment throughout the resort.

You will lead a team, ensure safety and standards, and respond to guest inquiries while maintaining professional interactions with guests and staff.

Qualifications

• High school diploma or equivalent required.
• Prior experience in a similar role preferred but not required.
• Strong leadership and organizational skills with the ability to effectively manage a team.
• Ability to read, write, and speak English.
• Excellent communication skills and the ability to interact with guests and team members professionally.

Responsibilities

• Supervises and ensures that all public areas, including food and beverage outlets, banquet spaces, restrooms, lobbies, and hallways, are kept clean, neat, and presentable.
• Coordinates with the Engineering department for maintenance needs and communicates any concerns to Housekeeping management.
• Periodically inspects and oversees the cleaning of lobby restrooms, employee locker rooms, and other public spaces.
• Responds to guest requests and inquiries while in the public areas, providing assistance and direction when needed.

Skills

Leadership

Organizational skills

Guest service

Communication

English proficiency

Education

High school diploma or equivalent

Job description

Naples Beach Club, a Four Seasons Resort, seeks a Public Area Supervisor to oversee cleanliness and maintenance of all public areas and to ensure guest expectations are exceeded. The role involves coordinating with Engineering, supervising team members, and maintaining a welcoming environment throughout the resort.

You will lead a team, ensure safety and standards, and respond to guest inquiries while maintaining professional interactions with guests and staff.