Public Area Attendant - Seasonal

BENCHMARK; Roanoke (VA); On-site; USD 21,000 - 23,000; Part time

Job summary

Pyramid Roanoke Hotel is seeking a Seasonal Part-Time Public Area Attendant to maintain cleanliness of public spaces and support Room Attendants. The role requires evening, weekend, and holiday availability, with on-site work in Roanoke, Virginia.

Compensation is listed as $15.00–$16.50 per hour, reflecting the seasonal period and location. Ideal candidates have housekeeping experience, strong attention to detail, and a friendly, guest-focused manner.

Qualifications

• Previous housekeeping experience preferred.
• Neat, professional appearance and pleasant personality.
• Strong time management skills.
• Ability to stand and walk for extended periods.
• Ability to lift, carry, and position loads of at least 25 pounds.

Responsibilities

• Engage with guests to ensure a pleasant stay.
• Maintain cleanliness of the hotel as a team.
• Walk floors at shift start/end to collect trash and soiled linens.
• Replenish linen and par levels in floor pantries.
• Keep all public areas clean, including bathrooms and hallways.
• Assist Room Attendants with deep-cleaning tasks.
• Follow SOPs to clean all public areas.
• Transport soiled linen and trash to proper locations.
• Respond to guests and colleagues in a friendly, helpful manner.

Skills

Housekeeping experience

Time management

Communication

Physical stamina

Teamwork

Lifting/weight handling

Tools

Vacuum cleaner

Mops

Brooms

Dust pans

Scrub pads

Dusters

Spray bottles

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What you will have an opportunity to do

We are seeking Seasonal Part-Time Public Area Attendants during our peak season. The cleanliness of a hotel is one of the main reasons guests return and recommend us to their friends and family. It goes without saying that the housekeeping team plays one of the most important roles in the daily operation of a hotel. We are looking for individuals with great attention to detail to join our Housekeeping team as a Seasonal Part-Time Public Area Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and the care they take in maintaining public spaces and assisting Room Attendants. This role truly is the "Heart of the House" and provides key services that allow our guests to relax and enjoy their stay. A great housekeeping team can make a guest's stay go from okay to outstanding! This seasonal, part-time position is available immediately through January 9, 2027. Evening, weekend, and holiday availability is required. High-performing team members may be considered for a regular On-Call or Part-Time position following the seasonal assignment if positions become available.

Your role

• Engage with guests to help ensure their stay is enjoyable.
• Work as a team to maintain the cleanliness of the hotel.
• Walk assigned floors at the beginning and end of each shift to collect trash, bags, and soiled linens.
• Pick up clean linen and replenish linen par levels in each floor pantry.
• Ensure the cleanliness of all public areas, including bathrooms, lounge areas, and hallways.
• Assist Room Attendants with heavy lifting during deep-cleaning and spring-cleaning projects.
• Clean all public areas according to department standard operating procedures.
• Remove soiled linen and trash from service areas and transport them to the appropriate locations.
• Respond to guests and fellow team members in a friendly, helpful manner at all times.

Qualifications

• Previous housekeeping experience preferred.
• Neat, professional appearance and pleasant personality.
• Strong time management skills.
• Ability to stand and walk for extended periods.
• Ability to communicate effectively.
• Ability to move, bend, stretch, and reach high and low areas; observe conditions; detect odors; maneuver carts weighing up to 100 pounds in tight spaces; and operate equipment including vacuums, mops, brooms, dust pans, scrub pads, dusters, and spray bottles.
• Ability to lift, carry, and position loads of at least 25 pounds.

What are we looking for?

Compensation: $15.00 - $16.50

Equal Opportunity Statement

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.