Public Area Attendant - Seasonal

Pyramid Burlington Management; Roanoke (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hotel Roanoke & Conference Center, part of Pyramid Global Hospitality, is seeking Seasonal Part-Time Public Area Attendants in Roanoke, VA. You will maintain clean public spaces, assist guests, and support Room Attendants to ensure a welcoming environment for our guests.

This seasonal position runs through January 9, 2027 with evening, weekend, and holiday availability; high-performing team members may transition to a regular on-call or part-time role as opportunities arise.

Qualifications

• Previous housekeeping experience preferred.

Responsibilities

• Engage with guests to help ensure their stay is enjoyable.
• Maintain cleanliness of public areas, including lobbies and restrooms.
• Walk assigned floors at start/end of shift to collect trash and soiled linens.
• Replenish linen and supplies in floor pantries to par levels.
• Clean all public areas according to SOPs and safety standards.
• Assist Room Attendants during deep-cleaning and seasonal projects.
• Respond to guests and team members in a friendly, helpful manner.

Skills

Guest interaction

Team collaboration

Attention to detail

Public areas cleaning

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What you will have an opportunity to do:

We are seeking Seasonal Part-Time Public Area Attendants during our peak season. The cleanliness of a hotel is one of the main reasons guests return and recommend us to their friends and family. It goes without saying that the housekeeping team plays one of the most important roles in the daily operation of a hotel.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Seasonal Part-Time Public Area Attendant . The ideal candidate creates a memorable experience for our guests through their attention to detail and the care they take in maintaining public spaces and assisting Room Attendants. This role truly is the "Heart of the House" and provides key services that allow our guests to relax and enjoy their stay. A great housekeeping team can make a guest's stay go from okay to outstanding!

This seasonal, part-time position is available immediately through January 9, 2027 . Evening, weekend, and holiday availability is required. High-performing team members may be considered for a regular On-Call or Part-Time position following the seasonal assignment if positions become available.

Your Role

• Engage with guests to help ensure their stay is enjoyable.
• Work as a team to maintain the cleanliness of the hotel.
• Walk assigned floors at the beginning and end of each shift to collect trash, bags, and soiled linens.
• Pick up clean linen and replenish linen par levels in each floor pantry.
• Ensure the cleanliness of all public areas, including bathrooms, lounge areas, and hallways.
• Assist Room Attendants with heavy lifting during deep-cleaning and spring-cleaning projects.
• Clean all public areas according to department standard operating procedures.
• Remove soiled linen and trash from service areas and transport them to the appropriate locations.
• Respond to guests and fellow team members in a friendly, helpful manner at all times.

Qualifications

Previous housekeeping experience prefer