Public Area Attendant

DoubleTree by Hilton Hotel Boston - Westborough; Westborough (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Public Area Attendant to create lasting impressions for guests through exceptional service and cleanliness. This role is pivotal in ensuring a welcoming environment, where your enthusiasm and attention to detail will shine. With opportunities for career advancement through a Management Development Program, you can quickly move up the ranks in this dynamic team. Enjoy benefits such as travel discounts, health insurance, and a supportive work culture that values your contributions. If you're ready to build a rewarding career in hospitality, this position is the perfect fit for you.

Benefits

401k

Health/Dental/Vision/Life Insurance

Management Development Program

TEAM and Travel Discounts

Vacation/Well/Holiday Pay

Career advancement opportunity

Referral Bonus Program

On Site Training

Free Parking

Qualifications

• Experience in a hotel environment is ideal, but training is available.
• Must be able to lift and carry up to 50 pounds.

Responsibilities

• Collect and maintain linen and housekeeping carts.
• Clean all public areas and respond to guest requests.
• Walk assigned floors to collect trash and soiled linen.

Skills

Excellent English communication skills

Ability to work independently

Team player

Bilingual (English and Spanish)

Education

Prior work experience in a hotel environment

Job description

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

About the Role: As Public Area Attendant, you will play a crucial role in creating lasting impressions for our guests. Your infectious enthusiasm, genuine smile, attentive service, and passion for cleanliness will shine and set the tone for an unforgettable guest experience.

Advancement Opportunities and Professional Career Path:

• Housekeeping Supervisor
• Assistant Housekeeping Manager
• Executive Housekeeping

Looking for more than just a job and ready to build your career? Our Management Development Program is a perfect way to get you to the next level. Exceptional candidates could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:

• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• Management Development Program
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career advancement opportunity
• Referral Bonus Program
• On Site Training
• Free Parking

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.

Travel Discounts - With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Responsibilities:

• Collects all linen for laundering
• Maintains housekeeping carts
• Walk all assigned floors at the beginning and end of the shift to collect newspaper bags, newspapers, trash, and soiled linen
• Pick up clean linen and refill the par stock of linen on each floor pantry
• Deliver towels, cribs, cots, and other items to the guest rooms on request
• Sort linen, stock room attendant closets
• Clean all public areas
• Respond in a friendly, helpful manner to guests and other colleagues
• Report to work in the required uniform and adherence with the Dress Code Policy
• Must be able to work independently and as a team player

Requirements:

• Prior work experience in a hotel environment or similar role is ideal, but willing to train the right person. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!
• Hilton brand experience beneficial
• Must be available to work 3 PM-11 PM shift
• Must be able to work a flexible evening schedule including weekends and holidays
• Able to lift and carry up to 50 pounds
• Able to stand and walk for extended periods
• Excellent English communication skills and able to read, write and speak fluently
• Bi-lingual (English and Spanish speaking) is a plus