Attendant Care Monitor - East Valley Area

Arion Care Solutions, LLC; Chandler (AZ); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Attendant Care Monitor to ensure quality service delivery to clients. This role involves conducting monitoring visits and maintaining communication with families and supervisors. The ideal candidate will have a background in customer service and developmental disabilities, a valid driver's license, and reliable transportation. This remote position requires discipline and flexibility, with occasional travel and in-person meetings. Join a team dedicated to providing exceptional care and support, making a positive impact in the lives of those served.

Benefits

Driving Bonus

Flexible Work Schedule

Remote Work

Paid per Visit

Qualifications

• Education and/or experience in customer service and developmental disabilities.
• Must have a valid AZ Driver's License and pass background checks.

Responsibilities

• Conduct in-home monitoring visits and complete electronic forms promptly.
• Communicate effectively with families and supervisors regarding visits.

Skills

Customer Service

Communication

Monitoring

Flexibility

Education

Experience in Developmental Disabilities

High School Diploma or Equivalent

Tools

Microsoft Office

Mobile Device

Computer

Job description

*** Must live in the East Valley Area ***

PURPOSE:

The Attendant Care (ATC) Monitor plays a key role in ensuring satisfactory ATC service delivery to Arion Care members. The ATC Monitor conducts monitoring throughout Arizona in compliance with all applicable regulations and policies.

MINIMUM QUALIFICATIONS:

• Education and/or experience in customer service and in the field of developmental disabilities
• Must be at least 18 years of age
• Current valid AZ Driver's License
• Satisfactory background checks
• Ability to acquire and maintain a DPS fingerprint card

*** Reliable transportation IS A MUST ***

ESSENTIAL JOB FUNCTIONS:

• Complete Attendant Care monitoring following the required schedule (initial service, 30 days, 60 days if needed, 90 days thereafter, and annual monitoring for DSPs providing ATC)
• Demonstrate respect and promote choice
• Contact family members/guardians to schedule visits and answer questions
• Notify supervisors regarding communication barriers or resource needs
• Maintain a flexible, shared visit schedule with providers, families, and supervisors
• Conduct in-home monitoring visits
• Complete required electronic forms promptly
• Work with multiple database and software applications, including Microsoft Office
• Communicate effectively with team members regarding visits and support
• Assist colleagues as necessary
• Follow all company and funding source policies and procedures, including punctuality, attendance, and proper documentation
• Maintain a safe, abuse-free environment
• Maintain all required licenses, training, and certifications
• Protect confidentiality and maintain professional demeanor
• Perform other duties as assigned

* Paid per visit and may qualify for driving bonus

PHYSICAL AND MENTAL REQUIREMENTS:

• Ability to lift up to 50 lbs
• Ability to walk, kneel, stand, and bend
• Respond quickly to health, safety, and emergency situations

EQUIPMENT NORMALLY USED:

• Mobile device
• Computer
• Internet
• A vehicle is required

WORK ENVIRONMENT:

• This is a remote tele-work position. Working from home requires discipline and a dedicated workspace, with provisions for childcare if necessary. Travel and in-person meetings are required.

Equal Employment Opportunity

Arion Care Solutions, LLC is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, sexual orientation, genetic information, or any other characteristic protected by law. This policy extends to all employment terms, conditions, and privileges, including benefits, promotions, and termination.