Public Area Attendant

NOPSI Hotel; Washington (District of Columbia); Hybrid; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

PTO and Holidays

Pet insurance

401(k) matching

Employee discounts

Job summary

HEI Hotels and Resorts is seeking a dedicated Public Area Attendant to maintain clean and welcoming hotel public spaces in the heart of the district. You will vacuum, mop, dust, and sanitize lobbies, corridors, restrooms, and entryways while restocking supplies and reporting maintenance needs.

The role requires weekend/holiday availability and a professional demeanor with guests and team members. Experience in hotel housekeeping is preferred; strong communication and physical endurance are

Qualifications

• Hotel experience preferred.
• Must be able to work weekends and holidays.
• Maintain a professional appearance and manner at all times.
• Communicate well with guests.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment and stand for long periods.
• Follow directions and perform tasks with minimal supervision.
• Strong verbal and written communication; adapt style for different audiences.

Responsibilities

• Clean and maintain hotel public areas including lobbies, hallways, restrooms, entrances, and other spaces.
• Vacuum, sweep, mop, dust, polish, and sanitize surfaces as needed.
• Restock supplies and maintain cleanliness of furniture, fixtures, and fixtures.
• Report maintenance issues and safety hazards to the appropriate department.
• Ensure high standards of cleanliness and guest satisfaction in public areas.

Skills

Weekend availability

Professional appearance

Guest communication

Physical stamina

Attention to detail

Ability to follow directions

Teamwork

Job description

About Us

This newly branded and renovated 356-room hotel reflects the Golden Age of travel with a mid-century modern design. Our guests discover a new comfort in the heart of the city in deluxe guestrooms and premium suites with Malin + Goetz amenities and all the comforts of home which embodies the spirit of our nation's capital blending modern glamour with rich historical charm. Whether you are looking for a full-time career or something part‑time, our team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. You may be the perfect candidate for this or for other roles within our organization!

Compensation

Salary Range: $22.69 - $30.25 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

• Clean and maintain hotel public areas, including lobbies, hallways, elevators, restrooms, entrances, and other common spaces.
• Vacuum, sweep, mop, dust, polish, and sanitize surfaces as needed.
• Clean and maintain public restroom and replenish supplies.
• Empty trash and recycling receptables and dispose of waste properly.
• Keep entrances, walkways, and other high‑traffic areas clean and free of debris.
• Monitor public areas and promptly address spills, stains, or other cleanliness and safety concerns.
• Maintain cleanliness of furniture, fixtures, glass, doors, and other public‑area surfaces.
• Replenish guest supplies and cleaning materials as needed.
• Report maintenance issues, damaged property, safety hazards, or guest concerns to the appropriate department.

Qualifications and Skills

• Hotel experience preferred.
• Must be able to work weekends and holidays.
• Self‑starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
• Ability to understand and follow directions and perform job functions under limited supervision.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long‑Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Welcome to HEI Hotels and Resorts' Career Page.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market‑leading compensation packages, generous PTO and flex‑time initiatives, outstanding