Engineer II

HEI Hotels & Resorts; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical and Dental

Vision insurance

401(k) plan

Hotel discounts

Pet insurance

Job summary

HEI Hotels & Resorts’ Orlando property seeks a Maintenance Technician to sustain building systems and guest areas. You will support preventative maintenance, perform repairs across HVAC, electrical, plumbing, and carpentry, and help keep the pool, exterior grounds, and interiors in top condition.

Your role includes responding to guest inquiries promptly, recording maintenance activities, and ensuring compliance with safety standards. Prior hotel maintenance experience is preferred.

Qualifications

• Vocational schooling, military training, certification and/or experience in building related trades (HVAC, Electrical, Plumbing, Carpentry).
• Hotel experience preferred.
• Able to lift 25–50 lbs and work in varied temperatures.

Responsibilities

• Assist with preventative maintenance and complete work orders to maintain hotel quality.
• Perform scheduled preventative maintenance tasks like room care.
• Check electrical systems and perform minor repairs or replacements.
• Repair and maintain hotel equipment including kitchen, laundry, HVAC, pool systems.
• Service the hotel's pool and maintain chemicals and filters; log maintenance.
• Maintain building exterior and curb appeal (snow removal, lawn, painting).
• Refurbish furniture and fixtures in guest rooms; move and rearrange items as needed.
• Respond to guest questions and requests to ensure satisfaction.
• Follow safety rules and attend regularly; operate heavy machinery as required.
• Perform other duties as assigned.

Skills

HVAC

Electrical

Plumbing

Carpentry

Hotel experience

Communication

Job description

About Us

Set on 62 acres of family-fun, our resort ranks as one of the top five resorts in Orlando. Designed to be the ideal escape, guests enjoy the tranquility of Blue Harmony Spa and the relaxation of the surrounding area of Bonnet Creek. Their stay includes a picturesque 10-acre lake surrounded by walking paths, five pools, two lazy rivers, miniature golf, and shuttle transportation and advance purchase Theme Park tickets. Our family of associates has just as much fun working here as the guests that stay! With 400 upscale rooms, multiple food and beverage outlets, meetings, and a full-service spa, we have an opportunity that suits you. Whether you are looking to start your hospitality career or you are a seasoned professional, our team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.

Essential Duties and Responsibilities

• Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.

• Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").

• Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.

• Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.

• Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.

• Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).

• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.

• Move furniture and fixtures throughout the building.

• Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.

• Exposure to extreme temperatures.

• Operation of heavy machinery.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.

• Hotel experience preferred.

• Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation.

• Must be able to receive instructions and communicate progress of work assignments.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.