Public Area Attendant

Lodging Hospitality Management; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Lodging Hospitality Management is seeking a Public Area Attendant to ensure cleanliness and provide a memorable experience for guests at their facilities in St. Louis, MO. Responsibilities include maintaining restrooms, using cleaning equipment, and supporting overall hotel operations. This full-time entry-level position is ideal for proactive individuals with good communication skills and a creative approach to problem-solving.

Qualifications

• Flexible to work shifts, holidays, and weekends.
• Previous operation experience of various cleaning equipment preferred.

Responsibilities

• Maintain cleanliness of restrooms and public areas.
• Operate mechanized cleaning equipment.
• Strive to achieve customer satisfaction KPIs.

Skills

Good verbal and communication skills

Creative problem solving

Knowledge of chemical cleaning agents

Tools

Cleaning equipment operation

Job description

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• Provide unique and memorable experiences to guests.
• Ensure the facility is clean, safe and presented to the highest of standards.
• Maintain cleanliness of the restrooms including toilets, sinks, urinals, walls, mirrors, tiles, counters, stalls, vents and/or floors with cleaning agents.
• Organize and replenish guest restroom amenities.
• Operate mechanized cleaning equipment such as vacuums, polishers, buffers, etc.
• Organize and maintain supply inventory.
• Dust, polish and clean signage, windows, acrylic and carpets.
• Empty trash cans and sanitary receptacles as well as pick up trash within the facility.
• Adhere to company policies and procedures.
• Strive to achieve customer satisfaction KPIs in order to meet and exceed guest expectations.
• Observe and report daily facility conditions and situations to the Guest Experience Manager and Supervisor.
• Attend training programs to achieve the best guest experience.
• Work closely with all internal and external departments to foster an outstanding and seamless guest experience throughout Union Station.
• Be part of a team that motivates and inspires each other to perform at their very best, through respect and frequent communication.
• Assist other departments as required.
• Monitor and report any animal care or welfare concerns to the Life Sciences Department.
• Other duties as may be assigned by the Guest Experience Manager from time to time.
• Knowledge of chemical cleaning agents.
• Previous operation experience of various cleaning equipment preferred.
• Flexible to work shifts, holidays and weekends.
• Good verbal and communication skills required.
• Ability to anticipate guests’ needs.
• Creative problem solver who thrives when presented with a challenge.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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