Public Area Attendant

Pyramid Global Hospitality; Seattle (WA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Job summary

Pyramid Global Hospitality in Seattle is looking for a Lobby Attendant to ensure cleanliness in public areas and enhance guest experiences. This role involves daily tasks like engaging with guests, maintaining public spaces, and supporting room attendants. Candidates should demonstrate effective communication, time management skills, and a pleasant demeanor. Compensation is around $24 per hour, with comprehensive benefits including health insurance and 401(k) matching.

Qualifications

• Prior experience in housekeeping is preferred.
• Ability to communicate effectively with guests and team members.
• Must be able to lift and carry loads of at least 25 lbs.

Responsibilities

• Engage with guests to ensure they have a pleasant stay.
• Maintain cleanliness in all public areas including bathrooms and lounges.
• Assist room attendants with cleaning tasks.
• Collect trash and soiled linens from service areas.

Skills

Housekeeping experience

Time management skills

Effective communication

Pleasant personality

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About Our Property

Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place.

At InterContinental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services, culinary arts, or event management, joining our team means becoming part of an environment that is dynamic, supportive, and deeply committed to your professional success. Here, you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevue’s luxury landscape.

Benefits Offered To Full‑time Associates

• Paid Time Off – 2.15 hours for every 40 hours worked (~14 days)
• 7 Paid Holidays, 2 Floating Holidays
• Medical (through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
• Competitive Matching 401(k)
• Health Savings Account
• Healthcare Flexible Saving Account
• Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
• Supplemental Short‑Term Disability Insurance
• Basic Life and Accidental Dismemberment Insurance
• Basic Long‑Term Disability Insurance
• Life Insurance buy‑ups
• Employee Assistance Program
• Pet Insurance

Benefits Offered To Part‑time Associates

• Sick Time (accrue 1 hour for every 30 hours worked).

Benefits Offered To All Associates

• Competitive Salary
• Competitive Matching 401(k)
• Cash incentives programs

What You Will Have An Opportunity To Do

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Shift: Sunday-Thursday

Your Role

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
• Pickup clean linen and refill the par stock of linen on each floor pantry
• Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
• Clean all public areas in the prescribed manner while following department standard operating procedures
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
• Always respond in a friendly, helpful manner to guests and other team members

Qualifications

• Housekeeping experience desirable
• Neat, pleasant personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
• Lift, carry and position loads of at least 25lbs

Compensation

$24

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.