Bell Attendant

Pyramid Global Hospitality; Seattle (WA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Employee discounts on hotel stays

Job summary

Pyramid Global Hospitality is seeking enthusiastic Bell Attendants to join our Guest Services team in Seattle. The ideal candidate should have a strong customer service background and a pleasant personality to make every guest feel welcome from the moment they arrive.

This position offers opportunities for cross-training and career growth while providing a $20/hour compensation. Join us at Pyramid Global Hospitality, where we celebrate diversity and create a supportive environment.

Qualifications

• At least one year in a customer service role with high guest interaction.
• Hospitality industry experience is a plus.
• Must be available to work various shifts including weekends and holidays.

Responsibilities

• Help guests discover their 'Wanderlust' experience.
• Provide exceptional customer service by being engaging.
• Escort and orient guests to the front desk for check-in.

Skills

Customer service skills

Problem-solving abilities

Teamwork

Excellent verbal communication

Outgoing personality

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Employment benefits include comprehensive health insurance, retirement plans, paid time off, and unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. We are also committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

We offer a supportive and collaborative work environment for both those just starting in hospitality and seasoned professionals. You will be part of over 230 properties worldwide and help deliver exceptional guest experiences.

About Our Property

Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place.

At InterContinental Seattle Bellevue we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences.

Benefits Offered To Full‑time Associates

• 2.15 hours for every 40 hours worked (~14 days)
• 7 paid holidays, 2 floating holidays
• Medical (through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
• Competitive matching 401K
• Health Savings Account
• Healthcare Flexible Saving Account
• Supplemental medical insurance including accident insurance, critical illness, and hospitality indemnity
• Supplemental short‑term disability insurance
• Basic life and accidental dismemberment insurance
• Basic long‑term disability insurance
• Life insurance buy‑ups
• Employee assistance program
• Pet insurance

Benefits Offered To Part‑time Associates

• Sick time (accrue 1 hour for every 30 hours worked).

Benefits Offered To All Associates

• Competitive salary
• Competitive matching 401K
• Cash incentive programs

What You Will Have An Opportunity To Do

We are looking for highly motivated individuals to join our Guest Services team as Bell Attendants. The ideal candidate uses their engaging personality to create a memorable first impression for guests as they arrive and throughout their stay. As a Bell Attendant you will assist with the unloading of guests’ luggage and provide knowledge of the hotel, its amenities, and the local area, escorting guests to the front desk and their rooms.

If you enjoy engaging with people from all over the world and making meaningful connections, this is a tremendous opportunity for a driven person to grow a career in hospitality with a world‑class property. This position offers cross‑training opportunities with the Front Desk, providing valuable exposure to guest services and career growth within the hotel.

Your Role

• Help guests discover their “Wanderlust” experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interact with all guests; welcome each guest to our hotel
• If guests are arriving by motor vehicle, open their door as you welcome them to the resort/hotel
• Escort and orient guests to the front desk for check‑in
• Upon check‑in, escort guests and their luggage to their room while explaining our amenities and fun facts they should know about our hotel
• Work with other attendants to ensure each guest has a personalized experience and will “dive” to open the door for all guests
• Assist lobby attendant in keeping entrance area clean and organized
• Be the difference with all guests and employees and do more than just the norm

Qualifications

• At least one year in a customer service role with high guest interaction
• Hospitality industry experience is a plus
• Ability to solve problems when they arise
• Ability to work in a team environment is a must
• Pleasant and helpful personality
• Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Excellent verbal communication skills
• Ability to work in a fast‑paced setting
• Ability to stand for the duration of the shift
• Must be available to work various shifts including weekends and holidays

Compensation

$20 per hour

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.