Public Area Attendant

Valor Hospitality Partners; Rising Fawn (GA); On-site; USD 28,000 - 35,000; Full time

Job summary

Valor Hospitality Partners is seeking a Public Area Attendant for their Cloudland Lookout Mountain resort. This entry-level position involves maintaining cleanliness in public spaces, ensuring guest satisfaction, and requires a high school diploma. The role offers a competitive salary, daily pay, and a comprehensive benefits package including health insurance and a 401k plan.

Benefits

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Qualifications

• No formal experience required for the position.
• Skills include pushing loaded supply carts and communicating with guests.

Responsibilities

• Maintain lobby and public space areas in a clean and orderly condition.
• Dust and polish furniture, fixtures, and window frames.
• Fulfill guest requests and handle complaints to achieve customer satisfaction.

Skills

Communication

Teamwork

Customer Service

Education

High school diploma or equivalent experience

Job description

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CLOUDLAND LOOKOUT MOUNTAIN A CURIO COLLECTION HOTEL

Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeast’s newest and most spectacular resort hotel!! If you happen to love golf or have golf resort experience, let’s make a connection soon!

A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas. Let’s not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin.

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!

THE ROLE

Position: Public Area Attendant

Reports To: Housekeeping Supervisor, Executive Housekeeper, Director of Rooms

COMPANY OVERVIEW:

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE:

Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner.

ESSENTIAL JOB FUNCTION:

• Dust and polish furniture, fixtures and window frames
• Vacuum upholstery, drapery, and carpeting;
• Clean /maintain hallways and surrounding areas, public elevators (inside and outside), elevator landings and vending area
• Clean and shine all glass and metal surfaces.
• Empty all smoking materials from ash urns; remove trash to dumpster.
• Clean offices as assigned
• Clean public restrooms and stock with supplies.
• Stock housekeeping cart with all necessary supplies.
• Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction
• Report any missing articles, damage or mechanical problems to the Supervisor.
• Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found
• Secure and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Perform other duties as assigned, requested or deemed necessary by management.
• Maintains a friendly, cheerful and courteous demeanor at all times.
  
  

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school diploma or equivalent experience.

Experience: No formal experience required for the position.

Skills and Abilities: Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum. Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management.

Benefits Package

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement
  
  

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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